Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Work History
PARRK SERVICES TEAM MEMBER
2 Months
Universal Studios | 05.2026 - Current
Responsible for Thoroughly maintains and upkeeps cleanliness of exterior and interior of assigned location. Upholds show quality standards by ensuring tasks are completed while actively providing exemplary guest service to internal and external guests. Responsible for monitoring and re-stocking inventory (cleaning supplies, paper products, etc) for assigned work area as well as Accurately completes daily paperwork.
BUYER ASSISTANCE TEAM REPRESENTATIVE
2 Years 8 Months
B-Stock | 11.2022 - 07.2025
Provided exceptional customer service via phone, chat, and email. Resolved buyers’ issues efficiently with strong problem-solving skills. Ensured accurate knowledge of B-Stock’s products, services, and policies. Demonstrated excellent communication, active listening, and empathy. Adapted to many policy and program changes.
MONORAIL PILOT
5 Years 4 Months
The Walt Disney Company | 07.2017 - 11.2022
Operated monorail trains in compliance with all safety procedures and protocols. Managed guest safety and traffic flow on platforms and trains. Verified TCS (Train Control System) and maintained open communication. Delivered guest satisfaction while ensuring safety regulations were met.
RESTAURANT HOSTESS
1 Year 9 Months
The Walt Disney Company | 10.2015 - 07.2017
Seated and served guests, managed table flow, and coordinated with staff. Supported management in ensuring top guest satisfaction and efficiency.
APPAREL & ACCESSORIES SUPERVISOR
4 Years 7 Months
Kohl’s Department Store | 03.2011 - 10.2015
Supervised department operations to maintain organized, seasonal displays. Held keyholder responsibilities for opening and closing store. Directed and trained employees on sales, inventory, and customer support.
Education
Diploma
Dunedin High School | 06-2009
Skills
14+ years of professional and supervisory experience
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