Victoria Chan
Daly City,CA
Summary
Self-driven, competitive and ambitious professional seeking a challenge in remote sales as a loan officer. Proven track record of achievements through out various industries such as biotechnology, solar sales consulting, as well as a senior loan officer.
Overview
19
19
years of professional experience
Work History
Server/Cashier
Cafe Bunn Mi
07.2023 - 08.2025
- First job I found after I left Emerald Cloud Lab to take care of my mother with terminally ill bone cancer.
- Provided outstanding customer service on a daily basis. Resolved all customer complaints satisfactorily.
- Boosted sales by recommending drinks to go along with customers' meals.
- Served food and beverages to multiple tables simultaneously without compromising service quality.
Laboratory Operator III
Emerald Cloud Lab
01.2019 - 04.2022
- Executed a set of laboratory techniques and experiments for customers based on a set of predetermined specifications
- Ran processes requiring the use of a multitude of techniques such as HPLC (Chromeleon software), Waters HPLC (LC/MS), AKTA FPLC, DSC, PAGE, qPCR, biolayer interferometry, liquid handling (Hamilton), solid phase extraction, buffer preparation, mass spectrometry (MALDI), absorbance quantification, fluorescence kinetics, absorbance spectroscopy, absorbance thermodynamics, x-ray diffraction, NMR, DNA synthesis, PNA synthesis and many other life science experiments
- Communicated to other teams through concise written reports
- Continuous Improvement Projects
Solar Sales Representative
Pacific Home Remodeling
08.2010 - 09.2010
- Prepared quotes, contracts, and two hour long presentations for customers.
- Provided technical information about solar power, solar systems, equipment and services to customers.
- Attended networking functions and industry events to promote sales and marketing.
Senior Loan Officer
Accredited Home Lenders
07.2007 - 08.2007
- Called potential clients using a sales database software.
- Reviewed loan applications.
- Gathered credit histories and reports.
- Assessed applicants capacity to repay/default risk.
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Negotiation and sales tactics training.
Assistant Manager
Arden B (Retail Clothing Store)
06.2006 - 06.2007
- Top sales associate
- Greeted and assisted customers with fitting rooms
- Assisted with returns
- Inventory Stocking and Go Backs
- Visual Merchandising
Education
B.S. - Biology
University of California, San Diego
Skills
- Outstanding client service
- Proficient in financial analysis
- Experienced in assessing credit risk
- Proven sales experience
- Dedicated work ethic
- Sales negotiation expertise
Accomplishments
Provost's Honors for two years
Miss Rho Delta Chi award
National Collegiate Honor Society
Timeline
Server/Cashier
Cafe Bunn Mi
07.2023 - 08.2025
Laboratory Operator III
Emerald Cloud Lab
01.2019 - 04.2022
Solar Sales Representative
Pacific Home Remodeling
08.2010 - 09.2010
Senior Loan Officer
Accredited Home Lenders
07.2007 - 08.2007
Assistant Manager
Arden B (Retail Clothing Store)
06.2006 - 06.2007
B.S. - Biology
University of California, San Diego