Victoria Charles
Brooklyn
Summary
Surgical technology student nearing completion of my clinical rotation. Trained in Aseptic technique, instrument handling , & OR workflow. Well versed with supporting surgical team and ensuring patient safety . Seeking an entry- level Surgical Technology position where I can apply my clinical experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
11.2021 - 08.2024
- Resolved customer inquiries efficiently, ensuring a smooth and positive interaction.
- Documented customer interactions accurately, maintaining thorough records for future reference.
- Provided training support to new team members, fostering a knowledgeable and cohesive work environment.
- Managed inventory levels effectively, ensuring product availability for customers.
- Facilitated returns and exchanges professionally, maintaining customer trust and loyalty.
- Engaged with customers to identify their needs, recommending appropriate products and services.
- Handled sensitive customer information with confidentiality and discretion.
- Maintained cleanliness and organization of service areas, contributing to a welcoming environment.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Crew Member
McDonald's Restaurant
11.2019 - 09.2021
- Assisted in food preparation, ensuring adherence to quality and safety standards.
- Maintained cleanliness of workstations and dining areas, promoting a hygienic environment.
- Monitored food safety compliance, adhering to health regulations and company policies.
- Demonstrated effective communication skills, facilitating a positive team atmosphere.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Applied Science - Surgical Technology
Swedish Institute College of Health Sciences
New York, NY10.2025
High School Diploma -
Bishop Loughlin Memorial High School
Brooklyn, NY06.2019
Skills
Sterile technique & aseptic practice
Effective communication in the OR
Instrument passing
OR equipment set up and turnover
Infection control
OSHA compliance
Surgical procedures
Surgical counts
Patient positioning & preparation
Certification
BLS certification March 2024
Clinical Rotation
Woodhull Hospital , Brooklyn NY, October 2025 to Present
- First scrub in Ortho, OB-GYN, Vascular, GU, Oral/ maxillofacial, General & Ophthalmic surgeries.
- Prepare and organize operating room equipment, instruments , & supplies as required for surgical procedures .
- Anticipate surgeon and patient needs during a procedure .
- Take care of specimens, prepare , check and monitor medications .
- Set up and maintain sterile environment.
Aristocrat Plastic Surgery Center , New York NY, September 2025
- First scrub in plastic surgeries such as Mastopexy, Liposuction , Brachioplasty and more.
Timeline
Customer Service Associate
Walgreens
11.2021 - 08.2024
Crew Member
McDonald's Restaurant
11.2019 - 09.2021
Associate of Applied Science - Surgical Technology
Swedish Institute College of Health Sciences
High School Diploma -
Bishop Loughlin Memorial High School