Victoria Chavez
Española
Summary
Compassionate Home Health Aide with extensive experience at Allpro Homecare, skilled in enhancing patient independence through personalized care and mobility support. Adept at meal preparation and documentation, I foster emotional well-being while ensuring a safe environment. Committed to adapting care plans to meet evolving needs, I prioritize dignity and quality of life for every client.
Overview
2024
2024
years of professional experience
Work History
Home Health Aide
Allpro Homecare
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Receptionist
Aspen Assisted Living
07.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Improved workflow by introducing more efficient document handling and organization practices.
Courtesy Clerk
Smiths Food And Drug
01.2022 - 05.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Los Álamos High School
Los Alamos, NM05.2024
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Bathing assistance
- Dressing assistance
- Care plan management
- Mobility support
- Client documentation
- Patient transportation
- Home safety assessments
- ADL support
- Care plan assessment
- Interpersonal communication
- Medication organization
- Schedule management
- Ambulation assistance
- State Driver's license
- Nutrition management
- Emotional support
- Bedside care
- Dementia support
- Toileting assistance
- Nutritional meal preparation
- Elder care
- Emotional support and companionship
- Personal care aide
- Appointment scheduling
- Disability support
Languages
Spanish
Full Professional
Timeline
Receptionist
Aspen Assisted Living
07.2023 - 12.2023
Courtesy Clerk
Smiths Food And Drug
01.2022 - 05.2022
Home Health Aide
Allpro Homecare
High School Diploma -
Los Álamos High School
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