Dedicated and creative communications professional with extensive experience in digital design, seeking the Communications Associate Manager position at Starbucks - Store Development and Design. Proven ability to deliver impactful multimedia content and elevate brand identity while maintaining consistency and integrity. Excited to contribute to Starbucks' mission and values by connecting with partners, customers, and communities through innovative visual storytelling.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
12.2019 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Recommended products based on solid understanding of individual customer needs and preferences.
Social Media Manager
Lamps And Antiques By Toto
01.2020 - 05.2021
Increased customer engagement through social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Developed and managed content calendars for each platform to establish timely and relevant posts.
Designed and implemented social media strategies to align with business goals.
Collaborated with team members to develop creative campaigns for social media platforms.
Created and implemented impactful strategies to increase company brand awareness and engagement.
Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
Oversaw social media presence and aligned posts to include branding and trending ideas.
Education
Bachelor of Science - Graphic Information Technology
Arizona State University
Tempe, AZ
05.2023
Skills
Bachelor's degree in GIT with a focus area of Digital Design
Over 4 years of experience in design, multimedia, and storytelling
Proficient in Adobe Creative Cloud (Premiere Pro, After Effects, Illustrator, InDesign, Photoshop)
Strong understanding of design principles, color theory, composition, layout, and typography
Exceptional creative problem-solving and collaboration skills
Familiar with corporate design language, tone, and voice
Experience in social media campaign development and performance optimization
Demonstrated ability to manage multiple projects and meet deadlines
Team-oriented with a commitment to Starbucks' values and culture
Knowledge of photoshoots and film shoots, including pre-production art direction
Knowledge of social media platforms, trends, and campaign strategies
Familiarity with Mac OS and Microsoft Office products for communication and file management
Timeline
Social Media Manager
Lamps And Antiques By Toto
01.2020 - 05.2021
Barista
Starbucks
12.2019 - Current
Bachelor of Science - Graphic Information Technology