Victoria Clemmons
Slocomb
Summary
Skillful at elevating customer experiences, I leveraged my time management and customer service skills at Hyundai of Dothan to exceed expectations. My ability for organizational prowess and computer literacy streamlined operations, enhancing productivity by optimizing parts inventory and fostering robust supplier relationships. Achieved remarkable customer satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
7
7
years of professional experience
Work History
Parts Specialist
Hyundai of Dothan
02.2023 - Current
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Assisted customers in finding appropriate parts promptly.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Collaborated with all service technicians to identify and order the required parts for repairs, minimizing delays and enhancing productivity.
- Maintained extensive understanding of common problems and methods for repairs to exceed customer satisfaction.
- Stocked the storage area with incoming freight, following a bins system accurately to minimize inventory errors.
- Served customers in-store and by telephone to answer questions and place orders.
- Developed strong relationships with local suppliers, resulting in better pricing and improved availability of parts.
- Utilized software programs to bill out sold inventory- creating invoices while ensuring appropriate data entry.
Team Member
Target
08.2020 - 01.2023
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Displayed very good communication and customer service skills.
- Contributed to daily store operations, including opening and closing procedures, and cash handling.
- Ensured timely completion of orders through effective time management and multitasking skills.
Staff (Seasonal)
Sawyer’s Produce
05.2018 - 07.2020
- Maintained the cleanliness and presentation of the produce stand.
- Picked/Stocked/Shelled fresh fruit's and vegetables to maintain inventory.
- Interacted with customers to answer questions about products and rang up their purchases.
- Rotated produce to ensure freshness.
- Traveled Bi-Weekly to GA to retrieve inventory from other suppliers.
Education
High School Diploma -
Penn Foster
08-2019
Skills
- Customer Service
- Time Management
- Computer Literary
- Organizational Skills
- Attention to Detail
Timeline
Parts Specialist
Hyundai of Dothan
02.2023 - Current
Team Member
Target
08.2020 - 01.2023
Staff (Seasonal)
Sawyer’s Produce
05.2018 - 07.2020
High School Diploma -
Penn Foster
Similar Profiles
Jesse HawkJesse Hawk
Teacher/Coaching Assistant at Dothan City Schools - Dothan Preparatory AcademyTeacher/Coaching Assistant at Dothan City Schools - Dothan Preparatory Academy
Shaylon McNealyShaylon McNealy
Instructional Assistant at Dothan City Schools , Dothan High SchoolInstructional Assistant at Dothan City Schools , Dothan High School
Sarah SasserSarah Sasser
Cashier II at City of DothanCashier II at City of Dothan
Deanna ArnettDeanna Arnett
Licensed Practical Nurse at Southeast Health Medical CenterLicensed Practical Nurse at Southeast Health Medical Center
Mikala MartinezMikala Martinez
Registered Nurse, Neonatal ICU/Nursery/Mother-Baby at Flowers HospitalRegistered Nurse, Neonatal ICU/Nursery/Mother-Baby at Flowers Hospital