Victoria Cochran
Columbus
Summary
STNA license in progress and CPR certified, showcasing dedication to healthcare professional development. Strong interpersonal skills facilitate effective communication across diverse age groups. Proven caregiving abilities deliver high-quality support and patient care. Detail-oriented approach enhances safety and efficiency in caregiving tasks.
Overview
9
9
years of professional experience
Work History
Preschool Teacher
A plus kids learning center
Columbus
04.2025 - Current
- Developed engaging lesson plans aligned with curriculum standards and student needs.
- Facilitated classroom discussions to enhance critical thinking and student participation.
- Worked with teachers to design interactive lessons and increase student success.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Maintained secure and disciplined classroom to provide positive learning environment.
Customer Service Representative
Safelite Auto Glass
Columbus
01.2023 - 02.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Provided product knowledge to enhance customer satisfaction and engagement.
- Handled customer complaints with empathy and professionalism.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
Elderly Caregiver
Village Caregiving
Columbus
01.2023 - 03.2024
- Conducted activities of daily living (ADL) assessments each day.
- Maintained extensive documentation for all client interactions and care plans.
- Facilitated transportation for appointments and errands
Assistant Manager
Panera Bread
Columbus
02.2017 - 01.2023
- Coordinated employee schedules to enhance coverage and maximize productivity.
- Managed food inventory to ensure freshness and compliance with safety standards.
- Assisted in daily store operations, focusing on efficiency and staff performance.
- Ensured adherence to company policies and procedures across all operational aspects.
Education
GED -
The Graham School
Columbus, OH08-2025
Skills
- Analytical thinking
- Dispute resolution
- Time optimization
- Policy compliance
Timeline
Preschool Teacher
A plus kids learning center
04.2025 - Current
Customer Service Representative
Safelite Auto Glass
01.2023 - 02.2025
Elderly Caregiver
Village Caregiving
01.2023 - 03.2024
Assistant Manager
Panera Bread
02.2017 - 01.2023
GED -
The Graham School