I pride myself on being a team player and working as a collective to provide the best possible experience for all and any customers, and assisting them with any problems they may encounter. Also passionate about a happy and healthy work environment and space.
Overview
5
5
years of professional experience
Work History
Barista/ Assistant Manager
Patricia Zhao , Reborn Coffee
Arcadia, California
02.2024 - 01.2025
Made drinks and served pastries.
Utilitied PCOS systems
Made up new promotional drinks and new recipes
Made coffee syrups from scratch as well as teas and other drinks flavorings
Took inventory
Provided customer service
Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Stocked shelves with ingredients needed to make coffee drinks.
Described menu items to customers and suggested appealing products.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista/Barista Trainer
Starbucks
Monrovia, California
11.2020 - 10.2022
Described menu items to customers and suggested products based on stated preferences.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Gave samples of popular coffee and tea blends to create sales opportunities.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Demonstrated techniques on using multiple beverage machines with new team members.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Barista
Compass Group Management
Burbank, California
08.2019 - 03.2020
Managed morning rush of customers daily with efficient, levelheaded customer service.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Supported highest standards of conduct and service to support company reputation.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
High School Diploma -
Arroyo High School
El Monte, CA
06-2019
Skills
Customer service
Beverage preparation
Inventory management
Recipe development
Food safety
Team collaboration
Staff training
Attention to detail
Effective communication
Problem solving
Reliable and dependable
Multitasking capacity
Coffee expertise
Problem-solving
Multitasking Abilities
Professionalism
Problem-solving abilities
Teamwork and collaboration
Supply restocking
Coffee and tea expertise
Composure under pressure
Order taking
Customer interaction
Detail-oriented
Team player
POS system operation
Name
I also prefer the name Mykie and that's what I go by on a day to day basis.