Skilled in office management and customer service, I enhanced client satisfaction at Steven Melahn Appliance Repairs. Experienced in organizational skills and office administration, I significantly improved scheduling efficiency. My proactive approach and ability to handle sensitive information discreetly set me apart.
I was responsible for maintaining accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. I also handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records. I made sure to provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence in regard to scheduling appointments and ordering parts.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Scheduled, coordinated and confirmed appointments, reservations and meetings and collected room deposits, fees, and payments.