Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victoria Cortez

El Monte,California

Summary

Knowledgeable Behavior Technician with Leadership/management experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Behavior Technician

Maxim Healthcare Services, Inc
Pasadena, CA
10.2022 - Current
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Created visual supports such as picture schedules, first and then boards.
  • Developed appropriate teaching materials for use in ABA therapy sessions.

Special Needs Instructor

Independent Hands Group
Inglewood, CA
11.2021 - Current
  • Assisted individuals with daily activities such as dressing, eating, and hygiene.
  • Kept records of children's behavior and progress to provide updates to parents.
  • Engaged clients in age-appropriate activities and playing games.
  • Encouraged independence and self-advocacy among clients through positive reinforcement strategies.
  • Developed meaningful relationships with clients through active listening techniques and empathy.
  • Participated in community outings and social events with clients to increase their quality of life experiences.
  • Engaged in creative problem solving techniques to handle challenging behaviors effectively while maintaining respect for the individual's dignity.
  • Redirected poor behavior using positive reinforcement.
  • Attended training sessions on relevant topics such as First Aid and CPR certification, medication administration procedures.
  • Organized therapeutic activities designed to help individuals reach personal goals related to communication, mobility, behavior management.

Lead Direct Care Staff Member

Hope House Inc
El Monte, CA
03.2019 - 08.2021
  • Provided direct supervision of staff and clients in a residential setting.
  • Actively participated in professional development opportunities through workshops, conferences, or online courses.
  • Monitored medication administration to ensure proper dosage was given at appropriate times.
  • Trained new staff members on policies and procedures related to direct care responsibilities.
  • Performed crisis intervention when necessary, ensuring safety of both staff and clients involved in conflict situations.
  • Participated in weekly team meetings to provide updates on client care plans.
  • Collaborated with other departments within the organization to coordinate services for clients.
  • Managed incident reports by investigating incidents, documenting outcomes, and following up with appropriate parties.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Assigned tasks to appropriate personnel based on their skill level and availability.
  • Sent out frequent telephone or email reminders of scheduled meetings to participants.
  • Monitored employee absences and tardiness to ensure adequate coverage for shifts.
  • Provided guidance and support to supervisors on best practices for managing personnel.
  • Resolved conflicts between employees' requests for time off or shift changes.

Education

High School Diploma -

Arroyo High School
El Monte, CA
06-2016

Associate of Science -

Mt. San Antonio College
Walnut, CA

Skills

  • Social Skill Development
  • ABA Techniques
  • Positive Reinforcement
  • Applied Behavior Analysis
  • Positive and Negative Reinforcements
  • Data Collection and Analysis
  • First-Aid and CPR
  • Progress Documentation
  • Charting and Documentation
  • Crisis Management
  • Problem-Solving
  • Telephone Etiquette
  • Computer Skills
  • Schedule Management
  • Staff Coordination
  • Client Relations
  • Strong Work Ethic
  • Customer Service
  • Behavior Management
  • Staff Management

Certification

  • CPR certification
  • BLS certification
  • CPI certification
  • ABA certificate

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Behavior Technician

Maxim Healthcare Services, Inc
10.2022 - Current

Special Needs Instructor

Independent Hands Group
11.2021 - Current

Lead Direct Care Staff Member

Hope House Inc
03.2019 - 08.2021

High School Diploma -

Arroyo High School

Associate of Science -

Mt. San Antonio College
Victoria Cortez