Victoria Crain
Greenwood ,MS
Summary
Dynamic professional with experience at Greenwood Leflore County Courthouse, excelling in customer satisfaction and telephone etiquette. Proven ability to enhance office organization and streamline processes, ensuring timely communication and efficient document management. Skilled in prioritization and cash handling, contributing to a secure and effective work environment.
Overview
1
1
year of professional experience
Work History
Chancery Clerk Assistant
Greenwood Leflore County Courthouse
02.2025 - 07.2025
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Librarian Assistant
Belhaven University
08.2024 - 12.2024
- Streamlined circulation processes by expertly managing check-in and check-out procedures for various materials.
- Enhanced library user experience by providing efficient assistance in locating and accessing materials.
- Assisted librarians with collection development by providing input on emerging trends, patron needs, and usage statistics.
- Collaborated with fellow staff members to develop engaging library programming and events for diverse audiences.
- Maintained secure environment by monitoring visitors at front desk.
- Placed books on proper shelves when returned to circulation.
- Answered patron questions in-person or by phone regarding library services and resources.
- Assisted patrons with printing and copying according to personalized requirements.
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered questions from patrons and helped to find desired materials.
- Located library materials, resources and technologies to fulfill patron requests.
Education
Bachelor Degree - Legal Studies
Mississippi University For Women
Columbus, MS05.2026
Associate Of Arts - General Studies
Mississippi Delta Community College
Moorhead, MS05.2024
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Mail sorting
- Schedule and calendar management
- Mail handling
- Prioritization
Accomplishments
Mississippi Delta Community College
Honors and Dean List Student
Belhaven University 1 Semester Deans List
Mississippi University for Women Deans List
Timeline
Chancery Clerk Assistant
Greenwood Leflore County Courthouse
02.2025 - 07.2025
Librarian Assistant
Belhaven University
08.2024 - 12.2024
Bachelor Degree - Legal Studies
Mississippi University For Women
Associate Of Arts - General Studies
Mississippi Delta Community College
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