Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Crespo

Lutz,FL

Summary

Dynamic and passionate hospitality professional with proven success at Yamato Japanese Steakhouse & Sushi Bar. Skilled in bartending, service leadership, and team training, with a unique ability to create memorable guest experiences in high-volume environments. Recognized for blending professionalism with creativity, I approach bartending as both a craft and an art, infusing service with music, artistry, and genuine human connection. I thrive on building relationships with both guests and colleagues, fostering an atmosphere of collaboration and excellence. Dedicated to continuous growth, I am pursuing my future in the arts and higher education in business, with a vision to advance within the restaurant and hospitality industry. With unwavering passion and a strong work ethic, I bring energy, creativity, and dedication to everything I do.

Overview

5
5
years of professional experience

Work History

Bartender-Server

Yamato Japanese Steakhouse & Sushi Bar
08.2023 - Current
  • Manage full bar operations, including crafting cocktails, handling high-volume drink orders, and ensuring responsible alcohol service.
  • Serve guests at hibachi grills and dining areas, delivering personalized, attentive, and efficient service.
  • Act as a lead server, assisting with team coordination, floor coverage, and service problem-solving during peak business hours.
  • Train, mentor, and support new servers to uphold company standards and enhance team performance.
  • Adapt quickly to a dynamic, fast-paced environment, handling both individual responsibilities and team leadership roles seamlessly.

Key Skills:

  • Guest relations & customer service excellence
  • Leadership & team training
  • High-volume bar & dining service management
  • Conflict resolution & problem solving
  • POS systems & cash handling accuracy

Server

Ruby Tuesday Restaurant
03.2021 - 07.2023
  • Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
  • Managed order accuracy by efficiently processing and delivering food and beverage requests.
  • Collaborated with kitchen staff to streamline service flow and reduce wait times during peak hours.
  • Trained new team members on menu offerings, service standards, and operational procedures.

Education

Bachelor of Science - Economic

University of South Florida
Tampa, FL
05-2027

High School Diploma -

River Ridge High School
New Port Richey, FL
05-2022

Skills

  • Customer Service Excellence – Skilled in creating welcoming and memorable guest experiences
  • Leadership & Training – Experience as a lead server and trainer, mentoring new staff and supporting team success
  • Bartending Expertise – Knowledge of drink preparation, bar management, and guest engagement
  • Multitasking & Time Management – Ability to handle high-volume service while maintaining quality and efficiency
  • Team Collaboration – Works well with colleagues to ensure smooth operations
  • Problem Solving – Calm and resourceful when handling guest concerns or service challenges
  • Communication Skills – Strong interpersonal abilities, fluent in English and Polish (bilingual advantage for diverse guests)
  • Creativity – Talented in singing to uplift guest atmosphere and artistic skills for wall décor or menu presentation
  • Cultural Awareness – Ability to connect with guests from different backgrounds, enhancing hospitality experience
  • Hospitality Knowledge – Understanding of guest expectations, menu presentation, and upselling techniques

Timeline

Bartender-Server

Yamato Japanese Steakhouse & Sushi Bar
08.2023 - Current

Server

Ruby Tuesday Restaurant
03.2021 - 07.2023

Bachelor of Science - Economic

University of South Florida

High School Diploma -

River Ridge High School

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Victoria Crespo