Victoria Cruz
Commerce,CA
Summary
Proven Brand Representative at Hollister.Co, adept in enhancing brand awareness and customer relationships through effective communication and product demonstrations. Skilled in marketing and customer service, I excel in building connections and elevating sales performance. Demonstrated ability in maintaining up-to-date industry knowledge, ensuring customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Brand Representative
Hollister.Co
07.2023 - Current
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated product value, quality, and style to educate and entice potential customers.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Completed floorsets, filled floor, and rang up customers.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
- Increased brand awareness by conducting product demonstrations and engaging with customers.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
- Enhanced sales performance through effective communication of product features and benefits.
- Monitored inventory levels closely, ensuring adequate stock availability during peak periods or promotions.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Lifeguard
LA County
07.2022 - 09.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
Education
Associate of Science - Business Administration
East Los Angeles College
Monterey Park, CA06-2025
Skills
- Goal oriented
- Relationship builder
- Effective communicator
- Customer relations
- Public relations
- Brand awareness
- Product demonstrations
- Communication skills
- Mind for marketing
- Customer service
- Customer relationship building
Timeline
Brand Representative
Hollister.Co
07.2023 - Current
Lifeguard
LA County
07.2022 - 09.2022
Associate of Science - Business Administration
East Los Angeles College
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