Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Cruz-Bahena

DeLand

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I am coachable and always ready to learn and strive for the best.

Overview

1
1
year of professional experience

Work History

Crew Member

Dunkin
01.2025 - Current
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Call Center Representative

Foundever
05.2024 - 02.2025
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Managed timely and effective replacement of damaged or missing products.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Deland High School
DeLand, FL

Skills

  • Hospitality service expertise
  • Customer service
  • Task prioritization
  • Workplace efficiency
  • Integrity and honesty
  • Multitasking and organization

Timeline

Crew Member

Dunkin
01.2025 - Current

Call Center Representative

Foundever
05.2024 - 02.2025

Deland High School

Similar Profiles

CREATE PROFILE