Victoria Cuha
Beaumont,CA
Summary
Experienced Food Server with a passion for delivering exceptional service and a strong work ethic. Possessing extensive knowledge of customer service and expertise in wine and fine dining. Highly regarded for high energy and outgoing personality, dedicated to creating positive guest experiences. Background in high-volume dining, customer service, and cash handling, with comprehensive understanding of front-of-house and back-of-house operations. Training and degree in culinary arts enhance industry skills and expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
The Pines Modern Steakhouse
12.2017 - 07.2024
- 100% pass rate on Forbes 5 Star Audits & AAA
- Provided excellent customer service to ensure satisfaction
- Passed WSET 1 & WSET 2 with distinction
- Maintained hospitality standards while serving food to guests
- Ensured guests are greeted with appropiate salutations and ensure a great dining experience
- Paid close attention to detail while serving guests, Tribal Members, & VIP
Closing Server
Smitty's Grill
01.2015 - 12.2017
- Deliver exceptional, friendly, and fast service
- Effectively communicate with kitchen staff regarding customer allergies, dietary needs, and specific requests
- Provided wine service & suggestions
Server
Tortilla Jo's
10.2013 - 01.2015
- Provided friendly and efficient service
- Appropriately suggested items to customers to increase restaurant sales
- Regularly checked on guests to ensure satisfaction with each food course and beverage
- Accurately recorded orders
- Serviced 2011-2015 Emmy Awards & Governors Ball Catering
Line Cook/Prep Cook
Tortilla Jos
04.2011 - 10.2013
- Prepped & Cooked food for 1000+ customers a day
- High Volume cooking
- Took inventory & placed large food orders with vendors
- Catered the Emmys & Governors Ball 2011-2015 with Patina Catering Companies along side Michelin Starred Chefs
- Safe food & knife handling
- ServSafe certified
Education
AA - Business Management
Fullerton College
Fullerton, CA06.2016
Culinary Arts
LE CORDON BLEU FULLERTON
12.2011
Skills
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Attention to detail
Accomplishments
Achieved WSET 1 & WSET 2 certificates passing both with distinction.
Received 100% 5 star pass rate when audited by Forbes & 5 Diamond pass rate when audited by AAA.
Certification
- California Food Handlers Card
- WSET 1 & WSET 2 Certified
References
- Brenden Heather, General Manager, The Pines Modern Steakhouse, 1 (818) 384-0020
- Christina Ampudia, Food & Beverage Director, Balboa Club, 1 (626) 622-9310
Timeline
Server
The Pines Modern Steakhouse
12.2017 - 07.2024
Closing Server
Smitty's Grill
01.2015 - 12.2017
Server
Tortilla Jo's
10.2013 - 01.2015
Line Cook/Prep Cook
Tortilla Jos
04.2011 - 10.2013
Culinary Arts
LE CORDON BLEU FULLERTON
AA - Business Management
Fullerton College
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