Victoria Cumbo
Baltimore,MD
Summary
A professional health care administrator with over ten years of diverse experience with a solid track record demonstrating leadership, problem-solving skills, computer proficiency, excellent customer service and ability to successfully complete deadline driven projects. Smart decision-maker promoting over ten years of expertise in billing, administrative,customer service and multitasking. Educated and talented to work in demanding environments.
Overview
16
16
years of professional experience
Work History
Compliance Specialist
Johns Hopkins Hospital
03.2022 - Current
- Obtains pricing through EPIC and SAP for implants and supplies
- Ensures all timestamps are correctly documented through nursing staff
- Contacts all nursing or vendors to problem solve cases
- Process all bills through SAP and GHX systems
- Communicates effectively with other staff and nursing support
- Sends and corresponds to emails effectively
- Submit statements and obtains needed information from vendors
- Maintains patient records along with following HIPPA guidelines and confidentiality.
- Developed risk assessment models to identify potential compliance risks.
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Collaborated with external consultants to conduct independent reviews of company practices, bolstering confidence in our compliance efforts from both internal stakeholders and regulators alike.
Administrative Assistant/Coordinator
Medstar Behavioral Health
02.2017 - 03.2022
- Responsible for verifying all inpatient and outpatient insurance coverage prior to initial patient appointment
- Answering multiple telephone lines; taking all messages
- Responsible for processing all billing invoices in system
- Responsible for scheduling appointments
- Faxing, printing/copying and managing supplies and orders for an office
- Uploading all pertinent paperwork into the system database for providers
- Scheduling meetings for all providers; also responsible for taking minutes and distribution of the meeting minutes
- Act as point of contact for external patients and providers
- Prepare and distribute email, correspondence memos, letters, faxes and forms for internal providers and external organizations
- Medical Records/all intakes regarding patient's examination and treatment that includes the patient's medical history and complaints, the physician's physical findings, the results of diagnostic tests and procedures, and medications and therapeutic procedures
- Detailing expense reports
- Training all new coming staff
- Scheduling upcoming events
- Calendar managing
- Verifying system updates.
Patient Service Professional/Office Manager
Hilton Hills Clinical Associates
02.2009 - 01.2017
- Welcome and check-in patients, and collect personal, medical and insurance information
- Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
- Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA and clinic
- Maintains a variety of health related records both manual and electronic (e.g
- Confidential emergency medical records, accident reports, health & disability records, medication records, dental and physical exam records, etc.) for the purpose of providing information required by regulatory requirements
- Maintains the health office (e.g
- Inventory/order first aid supplies, prepare/restock first aid kits, etc.) for the purpose of providing a clean, orderly, safe and sanitary environment
- Generate memos while developing and implementing policies and procedures
- Coordinate executive communications
- Prepare admission related paperwork
- Coordinates employee's performance evaluations
- Coordinate with the CEO, directors, and other departments.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Patient Services Rehab Technician
We Are Compassion Rehabilitation
05.2008 - 02.2010
- Prepared supplies and apparatus for treatment procedures
- Assisted with healing procedures
- Observed and recorded information from treatment procedures
- Reported any variation from expected performance or outcome
- Observe clients for any change in status and reports to therapists
- Ensure the safety of patients
- Maintain client files and records
- Handled the tasks of analyzing the services, facilities, equipment, and employees to maintain the smooth running of the organization.
Education
NEWTOWN HIGH SCHOOL
OWINGS MILLS, MD01.2006
Skills
- Information Gathering
- Compliance Oversight
- Compliance knowledge
- Information Security
- Internal Auditing
- Auditing processes
Timeline
Compliance Specialist
Johns Hopkins Hospital
03.2022 - Current
Administrative Assistant/Coordinator
Medstar Behavioral Health
02.2017 - 03.2022
Patient Service Professional/Office Manager
Hilton Hills Clinical Associates
02.2009 - 01.2017
Patient Services Rehab Technician
We Are Compassion Rehabilitation
05.2008 - 02.2010
NEWTOWN HIGH SCHOOL
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