Victoria Dasharion
Waterford,MI
Summary
Skilled dermatology assistant with strong background in patient care and clinical procedures. Adept at assisting in minor surgeries, cosmetic procedures, managing medical records, and ensuring patient comfort. Key strengths include teamwork, adaptability, and problem solving. Reliable and flexible, known for maintaining high standards in fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dermatology Medical Assistant
Forefront Dermatology
04.2018 - Current
- Assisted dermatologists with various procedures, improving client treatment outcomes and satisfaction.
- Contributed to the establishment of a welcoming atmosphere in the clinic by consistently demonstrating professionalism and empathy towards clients.
- Educated clients on preventative measures to promote long-lasting skin health and reduce future issues.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for clients.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Maintained strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both clients and staff members.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed clients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Explained procedures and care plans to clients to reduce anxieties and increase client cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Maintained state regulatory CLIA logs
Pharmacy Technician
CVS Pharmacy
06.2016 - 12.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted customer confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning customers at the pharmacy counter.
- Entered and processed customers' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing and resolve concerns.
- Previously Certified Pharmacy Technician
Education
High School Diploma -
St. Clair High School
Saint Clair, MI06-2015
Skills
- Empathetic
- Reliable team player
- Compassionate
- Work efficiently in dynamic settings
- Adaptable
- Medical terminology knowledge
Certification
CDT- Certified Dermatology Technician
BLS/CPR Certified
Timeline
Dermatology Medical Assistant
Forefront Dermatology
04.2018 - Current
Pharmacy Technician
CVS Pharmacy
06.2016 - 12.2019
High School Diploma -
St. Clair High School
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