Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Jacob Smiley

Sales Analyst
Bentonville,AR

Summary

Energized Sales Operations Analyst with 10 years of experience liaising with sales representatives and management. Success developing aggressive sales program overhauls for significant improvement in margins and revenues. Organized, respectful and possessing extensive customer engagement and conflict resolution skills. Talented in identifying and capitalizing on emerging market trends and revenue opportunities bu taking a strategic and analytical approach.


Overview

8
8
years of professional experience
9
9
years of post-secondary education
2
2
Certifications

Work History

Division Sales Manager

Shine Solar
Bentonville, Arkansas
05.2021 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships both B2B and B2C.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases ranging from $30k-$2mil.
  • Retained profitable division of anywhere between 8-14 consistently hitting revenue goals of $3 million plus.
  • Opened new territories for marketing.
  • Managed pipeline from beginning to installation.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Reviewed and analyzed project spending throughout project life cycle.
  • Created and maintained precise and accurate models, charts and reports.
  • Tracked prices, yields and other trends to correctly interpret impacts on investment programs and acquisition costs.
  • Forged new relationships with vendors to lower cost, as well as utilize new utility companies to improve customer satisfaction
  • Conducted due diligence on profitable equipment and lenders and presented findings to investor ultimately hitting record high profitable year at 15%.

Senior Sales Manager

Progrexion
Provo, UT
08.2019 - 07.2021
  • Oversee regional and local sales managers and their employees.
  • Managed recruitment, training and development for highly effective sales team.
  • Plan and direct staffing needs, training, and performance evaluations to develop and control sales and service programs
  • Drive numbers to hit daily unit goals.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Used new training software (Trainual) to design training for new hire employees and increase company retention and productivity rates 67%
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 35%.
  • Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Enabled sales operations to run smoothly through effective management of department's workflows and processes.
  • Created policies and procedures for all sales staff to follow to keep departmental operations running successfully.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.

Sales Operations Analyst

Tesla
Reno, NV
08.2015 - 05.2019
  • -Spearheaded successful launch of diverse sales programs across North America, resulting in increased revenue and market expansion.
  • -Developed and implemented key performance indicators, tools and intuitive process that enhanced productivity across entirety of organization.
  • Conducted ad hoc data analysis and executive level presentations.
  • Collaborated closely with cross functional teams and external partners to propel projects, fostering symbiotic culture of teamwork and cooperation.
  • Created excel and SQL data sets taken from production to optimize production efficiency, and optimized peak output of batteries with substantial increase of 35%.
  • Created policies and procedures for all sales staff to follow to keep departmental operations running successfully.
  • Implemented streamlined quality inspections and battery out procedures elevating customer satisfaction from 70%-82%

Education

Master of Science - Biomedical Engineering

University of Utah, Salt Lake City, UT
08.2019 - 12.2021


  • 3.9 GPA
  • Professional Development: Interned under BIOFIRE to learn hands on practices as well as marketing to the consumer.
  • summa cum laude graduate
  • Beehive Honor Society Member
  • Dissertation: Artificial Intelligence and the Consumer

BBA - Marketing Management And Research

University of Nevada - Reno, Reno, NV
08.2015 - 07.2018


  • 4.0 GPA
  • Relevant Coursework: Pharmaceutical sales & Consumer Behavior
  • cum laude graduate

Bachelor of Science - Biomedical Engineering

University of Nevada - Reno, Reno, NV
08.2014 - 05.2018

Skills

Database Management

undefined

Certification

CPR certified Salesforce

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Division Sales Manager - Shine Solar
05.2021 - Current
Senior Sales Manager - Progrexion
08.2019 - 07.2021
University of Utah - Master of Science, Biomedical Engineering
08.2019 - 12.2021
Sales Operations Analyst - Tesla
08.2015 - 05.2019
University of Nevada - Reno - BBA, Marketing Management And Research
08.2015 - 07.2018
University of Nevada - Reno - Bachelor of Science, Biomedical Engineering
08.2014 - 05.2018

Similar Profiles

CREATE PROFILE
Jacob SmileySales Analyst