Victoria Davis
Mount Pleasant,PA
Summary
Creative Marketing Director with expertise across multiple facets of marketing channels including email campaigns, public relations, social media and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder able to motivate personnel to maximize performance. Driven Loan Officer with track record in auto and personal lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout sales process. Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
24
24
years of professional experience
Work History
Loan Officer
Lendmark Financial
Greensburg, PA
01.2021 - Current
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Successfully closed average of 30-40 loans per month.
- Verified information about applicant history with credit bureaus and other agencies to approve or deny loans.
- Obtained and compiled copies of loan applicants' credit histories, financial statements and other financial information.
- Successfully hit new money goal of $80,000 per month.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Sold auto and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Director of Brand Marketing
21 Dolphins LLC
Greensburg, PA
02.2016 - Current
- Conducted continuous evaluations of market trends to stay current on consumer and competitor changes.
- Compiled product, market and customer data to forecast accurate sales and profit projections.
- Devised and deployed online marketing plans, social media and viral video campaign strategies.
- Deployed well-coordinated campaigns, events and public relations strategies to facilitate smooth and successful.
- Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
- Successfully launched offline and online consumer targeting and marketing strategy.
- Sold products by developing relationships with network of merchandise professionals.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Motivated team members to continuous improvement in promoting and selling target products.
- Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
- Coordinated and organized tours or hired touring companies to arrange concert dates, venues and accommodations for longer tours.
Bar Manager
The Filling Station
Mount Pleasant, PA
02.2020 - 01.2021
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Checked ID cards and verified bar guests were of legal age.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Closed out cash register and prepared cashier report at close of business.
Lead Bartender
Rodney Corner
Acme, PA
04.2014 - 01.2021
- Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled establishment's social media, increased traffic to establishment.
- Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
Server Trainer
Texas Roadhouse
Greensburg, PA
04.2006 - 04.2014
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Limited portion sizes and used garnishes to control food costs.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Monitored guests for intoxication and immediately reported concerns to management.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Education
High School Diploma -
Penn Trafford High School
Harrison City, PASkills
- Marketing expertise
- Marketing techniques knowledge
- Online and traditional marketing
- Digital marketing
- Sales and marketing expertise
- Inventory management
- Merchandising
- Network development
- Scheduling
- Price negotiation
- Team Leadership
- Customer Relations
- Loan Disbursement
- Loan File Maintenance
- Loan Processing Coordination
- Microsoft Tools
Timeline
Loan Officer
Lendmark Financial
01.2021 - Current
Bar Manager
The Filling Station
02.2020 - 01.2021
Director of Brand Marketing
21 Dolphins LLC
02.2016 - Current
Lead Bartender
Rodney Corner
04.2014 - 01.2021
Server Trainer
Texas Roadhouse
04.2006 - 04.2014
High School Diploma -
Penn Trafford High School
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