Victoria Deal
Oxford,MS
Summary
Ambitious employee equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Receptionist
Urgent Care Clinic of Oxford
Oxford, MS
02.2025 - Current
- Greeted visitors and directed them to appropriate departments.
- Answered phone calls and managed multiple lines efficiently.
- Scheduled appointments and maintained calendar for executives.
- Ensured a clean and organized reception area at all times.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Housekeeper
The Pinnacle Of Oxford
Oxford, MS
04.2023 - 12.2023
- Efficiently managed and organized daily cleaning schedules, ensuring all assigned tasks were completed promptly and to the highest standards.
- Expertly operated a variety of cleaning equipment and machinery, including vacuum cleaners, floor polishers, and steam cleaners, to maintain pristine and sanitary conditions throughout the facility.
- Demonstrated exceptional attention to detail by thoroughly inspecting rooms and common areas, promptly identifying and resolving any maintenance issues or safety hazards.
- Collaborated effectively with team members to streamline work processes, resulting in increased productivity and improved overall cleanliness of the premises.
Resident Assistant
The Pinnacle Of Oxford
Oxford, MS
10.2022 - 04.2023
- Provided guidance and support to a diverse community of residents by organizing and executing educational programs, fostering a sense of belonging and inclusivity.
- Developed and maintained positive relationships with residents through active listening, conflict resolution, and mediating roommate disputes, resulting in a harmonious and supportive living environment.
- Conducted regular health and safety inspections, ensuring compliance with university policies and procedures, and promptly addressing any maintenance issues or concerns.
- Collaborated with a team of Resident Assistants and university staff to plan and implement community-building initiatives, such as social events and workshops, promoting a sense of community and personal growth.
Housekeeper
The Magnolia At Oxford Commons
Oxford, MS
09.2020 - 08.2022
- Demonstrated exceptional attention to detail and maintained cleanliness of all assigned areas, including dusting, vacuuming, and mopping, resulting in consistently high customer satisfaction ratings.
- Collaborated effectively with team members to ensure efficient workflow and timely completion of tasks, resulting in the successful completion of daily cleaning assignments within specified.
Education
High School Diploma -
Lafayette High School
Oxford, MSSkills
- Time Management
- Supportive
- Effective Planning
- Team Player
- Conflict Resolution
- Organizational Skills
- Problem Solving
- Active Listening
- Decision Making
- Crisis Intervention
- Adaptability and Flexibility
- Stress Management
- Staff Communication
- Front desk management
- Calendar coordination
- Client information management
- Appointment scheduling
- Effective communication
- Attention to detail
- Team collaboration
- Calm demeanor
- Documentation and reporting
- Positive and professional
Timeline
Receptionist
Urgent Care Clinic of Oxford
02.2025 - Current
Housekeeper
The Pinnacle Of Oxford
04.2023 - 12.2023
Resident Assistant
The Pinnacle Of Oxford
10.2022 - 04.2023
Housekeeper
The Magnolia At Oxford Commons
09.2020 - 08.2022
High School Diploma -
Lafayette High School