Victoria De Juarez
Concord,CA
Summary
Dedicated Spanish Teacher committed to providing students students with warm, nurturing environments. Focused on helping learners of all skill levels advance through skilled group instruction and personalized support. Well-organized in handling all recordkeeping requirements.
Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
32
32
years of professional experience
Work History
Spanish Teacher
Viva El Espanol - Resources And Support For Raising Bilingual Kids
Orinda , CA
09.2023 - Current
- Organized and led interactive activities such as games, role-playing exercises, and other engaging educational materials.
- Coordinated with other teachers in order to plan joint activities that incorporated multiple subject areas.
- Created lesson plans based on the school's standards for teaching Spanish language arts and literature.
Support Services Manager
Instituto Salvadoreno del Seguro Social (ISSS)
San Salvador , EL Salvador
09.1992 - 02.2023
- Developed reports on operational metrics such as response times, incident resolution rates.
- Monitored and evaluated the performance of all support staff.
- Ensured compliance with applicable laws, regulations, and organizational policies related to support services activities.
- Developed and implemented policies, procedures, and standards for support services operations.
- Documented processes associated with technical support operations including troubleshooting guides and user manuals.
- Identified opportunities for cost savings within the organization's technical support operations.
- Managed a team of support staff to ensure service objectives were met.
- Created communication plans between internal stakeholders and external customers regarding changes in products or services being offered.
- Resolved conflicts among team members promptly through effective problem-solving techniques.
Education
BBA - Business Administration
Universidad Tecnologica De El Salvador
El Salvador12-2001
Skills
- Group and individual instruction
- Classroom Management
- Student Records Management
- Lesson Planning
- Reading Comprehension
- Discipline management
- Space Planning
- Operations Management
- Staff Development
- Building Maintenance
- Compliance Management
- Logistics Management
- Policy Enforcement
- Performance Evaluations
- Problem-Solving
- Security management
- Leading Team Meetings
- Decisive Decision-Making
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Spanish Teacher
Viva El Espanol - Resources And Support For Raising Bilingual Kids
09.2023 - Current
Support Services Manager
Instituto Salvadoreno del Seguro Social (ISSS)
09.1992 - 02.2023
BBA - Business Administration
Universidad Tecnologica De El Salvador
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