Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

VICTORIA DELANNOY

Brockton,MA

Summary

Reliable Counselor lends skilled supervision, activity planning and organization to individual patient assessment and treatment. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing high degree of compassionate care with privacy and understanding.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Long-Term Adjustment Counselor

Arnone Elementary School
Brockton, MA
10.2023 - Current
  • Provided individual and group counseling sessions for clients.
  • Conducted mental health assessments with clients in order to determine appropriate interventions.
  • Facilitated psychoeducational workshops on various topics related to mental health.
  • Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
  • Established collaborative relationships with parents and guardians in order to provide effective care for their children.
  • Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
  • Provided crisis intervention services to individuals in need of emotional support and guidance.

Youth Career Counselor

MassHire - Greater Brockton Career Center
Brockton, MA
05.2022 - 10.2023
  • Developed career and education plans based on individual needs; Provided individualized counseling approaches based on socioeconomic status and cultural background; Strengthened community outreach by liaising with local applicants to determine enlistment eligibility and counsel candidates on program options; Maintained comprehensive database and file systems of supporting document, test scores and history information
  • Developed and implemented behavior management plans for at-risk youth
  • Coordinated referrals for additional services such as psychiatric evaluations or substance abuse treatment programs when necessary
  • Cultivated partnerships with local community organizations to provide resources for struggling families
  • Advocated on behalf of students who are facing challenges related to poverty, homelessness or other environmental factors.

Patient Service Representative

Boston Medical Center
MA
12.2020 - 07.2021
  • Scheduled patient appointments and procedures; Documented and managed patient information in computer system; Registered patients by verifying records to update computer system and patient charts; Obtained insurance verification and authorization to submit financial clearance of patient accounts.

Daycare Teacher

KinderCare Learning Centers
MA
02.2019 - 12.2020
  • Supervised circle time, free play, outside play and learning and developmental activities; Communicated with children's parents and guardians about daily activities, behaviors and problems; Controlled classroom environments with clearly outlined rules and positive reinforcement techniques; Organized and led activities to promote physical, mental and social development
  • Provided guidance on social development issues such as sharing, following directions
  • Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.

Education

Master of Education - Adjustment Counseling

Merrimack College
05.2024

Bachelor of Science in Criminal Justice -

Johnson & Wales University
11.2016

Skills

  • Emotional Support
  • Critical Thinking
  • Teamwork and Collaboration
  • Mental Health Support
  • Client Advocacy
  • Community Resources Specialist
  • Peer Counseling
  • Intervention Planning
  • Crisis Intervention

Certification

  • Early Childhood Education, 2019
  • CPR/First-Aid, 2023
  • SBIRT, 2023

Accomplishments

  • Spearheaded presentations on job search and career topics
  • Established relationships with organizations in the community to create partnerships
  • Created a "Clothing Closet" to provide business/work attire for youth in the community
  • Mentored with LEAP as a career mentor

Timeline

Long-Term Adjustment Counselor

Arnone Elementary School
10.2023 - Current

Youth Career Counselor

MassHire - Greater Brockton Career Center
05.2022 - 10.2023

Patient Service Representative

Boston Medical Center
12.2020 - 07.2021

Daycare Teacher

KinderCare Learning Centers
02.2019 - 12.2020

Master of Education - Adjustment Counseling

Merrimack College

Bachelor of Science in Criminal Justice -

Johnson & Wales University

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VICTORIA DELANNOY