Victoria De Leon
Pasadena,TX
Summary
A dynamic leader with a proven track record at Bealls, excelling in team management and employee engagement. Successfully motivated staff through effective coaching, fostering a culture of continuous learning and recognized for delivering exceptional customer service and optimizing operational performance, showcasing strong priority management and conflict resolution skills. High-energy Student Volunteer currently finalizing Bachelor of Science in Kinesiology in Pre Physical Therapy and prepared to contribute to organizational success while developing new skills and gaining real-world experience. Highly organized and responsible with strong communication and critical thinking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Volunteer
Memorial Hermann Southeast
01.2025 - Current
- Worked in a team environment to maintain high levels of productivity.
- Maintained a tidy and organized environment to comply with cleanliness standards.
Lead Supervisor
Bealls
03.2023 - Current
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
Student Volunteer
Select Physical Therapy
02.2024 - 04.2024
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Sales Associate
Bealls
06.2022 - 03.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Palais Royal
11.2019 - 08.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Kinesiology
University of Houston Clear Lake
Houston, TX12-2025
Associate of Science - Natural Sciences
San Jacinto College
Pasadena, TX12-2023
Skills
- Team management
- Motivational techniques
- Employee engagement
- Priority management
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Student Volunteer
Memorial Hermann Southeast
01.2025 - Current
Student Volunteer
Select Physical Therapy
02.2024 - 04.2024
Lead Supervisor
Bealls
03.2023 - Current
Sales Associate
Bealls
06.2022 - 03.2023
Sales Associate
Palais Royal
11.2019 - 08.2020
Bachelor of Science - Kinesiology
University of Houston Clear Lake
Associate of Science - Natural Sciences
San Jacinto College
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