Victoria Delgado
Saint Charles,IL
Summary
I am very passionate about working and proving a great attitude towards my customers in any situation. I have a hard work ethic and am very open to learning, and adapting to new ways, but do believe I have skills to bring to the table. I enjoy filling my time learning New tasks everyday, being a perfectionist is probably my biggest weakness I work hard and with determination
Overview
4
4
years of professional experience
Work History
Business Development Specialist/Body shop Assistant
Bill Kay Buick GMC
11.2020 - Current
- Generate New business for the Service department using Cold calls, Emailing, and texting
- Calling customers to maintain good relations and great customer experience
- Using Social Networking to build relationships to Lost business and maintaining relationships had with new or current customer
- Handling 500+ person call lists as vehicle Recalls, special ordered parts, service bulletins, and customer retention
- Ensure customers are greeted with kindness and dealt with care at every step of the way, instilling a quick, easy, and happy visit
- Scheduling customers service appointments accordingly
- Gather information of customers damaged vehicles for Appraisals, estimates, and repairs in The Collision center
- Check in customers vehicles for repairs and inspect them before they're checked out for The Collision center
Sales Associate
Tilly's World of Jeans and Tops
07.2019 - 02.2020
- As cashier you are the last thing customers see, and ensure that everyone leaves having had successful visit to the store
- Handling high quantity of customers at once , keeping calm and maintaining happiness amongst customers
- In dressing rooms, provide customers with private changing area, assist customers with products needed I would bring it to them and provide best advice possible
- Standing out on the floor, Advertising popular platforms and assisting customers to find whatever suits them best, providing knowledge on products
- Folding clothes, reorganizing clothing racks a keeping and making sure there is not an empty spot, maintaining a clean organized shop
Education
2D Art And 3D Sculpture -
St Charles North High School
Saint Charles, IL06.2020
Skills
- Customer Experience
- Guest Services
- Front Desk
- Retail Sales
- Writing Skills
- Marketing
- Detailed
- Interpersonal communications
- Problem solving
Timeline
Business Development Specialist/Body shop Assistant
Bill Kay Buick GMC
11.2020 - Current
Sales Associate
Tilly's World of Jeans and Tops
07.2019 - 02.2020
2D Art And 3D Sculpture -
St Charles North High School
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