Victoria De Los Santos
Fort Worth
Summary
Dynamic professional with extensive experience in coordinating administrative tasks, orchestrating grand openings, and fostering organized office environments. Proven ability to leverage strong organizational skills to enhance office efficiency and improve team operations. A track record of effective communication and adept multitasking ensures successful management of diverse administrative needs. Committed to driving productivity and supporting team success through strategic planning and execution.
Overview
6
6
years of professional experience
Work History
Primary Administrative Assistant
H-E-B Grocery
Irving, TX
11.2025 - Current
- Selected as administrative assistant to grand open a new market entry store In DFW.
- Partner with recruiting to coordinate interviews weekly, candidate communication and hiring timelines.
- Train and mentor new admin on interview coordination onboarding processes and compliance procedures.
- Assist with onboarding execution, preparing documentation and ensuring a positive first day for new partners.
- Managed scheduling and calendar coordination for multiple executives, ensuring efficient time management.
- Maintained accurate records and files, ensuring compliance with company policies and regulations.
Career Coach Admin
HEB Grocery Store
San Antonio, TX
04.2025 - 12.2025
- Selected as a career coach Admin for new store grand opening supported hiring efforts.
- Partnered with recruiting team to coordinate and support high volume interviews ensuring a smooth and efficient candidate experience.
- Gained hands-on exposure to backend recruiting operations, including requisition management candidate communication, and onboarding coordination.
- Facilitated career development workshops to enhance employee skills and job readiness.
- Collaborated with leadership to identify training opportunities.
- Collaborated with other career coaches to share insights, resources, and best practices for optimal partner outcomes.
Primary Administrative Assistant 1
HEB
San Antonio, TX
03.2024 - 04.2025
- Handled payroll tasks and maintained leaders' schedules to optimize administrative workflows.
- Set up and facilitated meetings, ensuring smooth execution of agendas.
- Coordinated partner events and recognition programs, fostering collaboration and enhancing team morale.
- Maintained accurate inventory records and facilitated timely repairs to support safe and efficient store operations.
Admin Spec
HEB
San Antonio, TX
10.2022 - 03.2024
- Managed departmental schedules and coordinated fixed shifts to ensure seamless operations.
- Coordinated and organized company events, conducts on boarding for new hires and inputted ojts into idevelop.
- Managed store leaders' calendars to ensure seamless scheduling and assisted store leadership with any duties assigned to me.
- Assumed responsibilities as career coach in the absence of a dedicated professional.
- Provided backup support for cash control and business center tasks when required.
Service Lead
HEB
San Antonio, TX
12.2021 - 10.2022
- Observed and guided new team members to enhance their proficiency and ensure seamless integration into the team.
- Assisted team members in addressing customer needs and resolving check-stand operational issues.
- Ensured partners adhered to scheduled lunch and break times.
- Partnered with store leadership to streamline processes and improve service quality.
Business Center Lead/Back up Admin
HEB
San Antonio, TX
10.2019 - 12.2021
- Managed quarterly SARs to ensure compliance and operational efficiency and handled orts walks.
- Trained team members in business center and bookkeeping to ensure seamless workflow.
- Developed and maintained business center and bookkeeping schedules, effectively coordinated into workforce.
- Resolved customer issues efficiently by collaborated with store leadership to enhance customer satisfaction.
- As Admin I managed multiple department schedules and adjusted shifts to ensure optimal staffing, facilitated the onboarding process for new hires and accurately entered OJTs into iDevelop.
- Provided support to store leaders, including filing, to enhance operational efficiency.
Education
General Diploma -
Donna High School
Donna, TX05.2012
Skills
- Problem-solving
- Dependable and responsible
- Deadline oriented
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
- Verbal communication
- File organization
- Microsoft outlook
Timeline
Primary Administrative Assistant
H-E-B Grocery
11.2025 - Current
Career Coach Admin
HEB Grocery Store
04.2025 - 12.2025
Primary Administrative Assistant 1
HEB
03.2024 - 04.2025
Admin Spec
HEB
10.2022 - 03.2024
Service Lead
HEB
12.2021 - 10.2022
Business Center Lead/Back up Admin
HEB
10.2019 - 12.2021
General Diploma -
Donna High School