Victoria Del Valle
Dunellen,NJ
Summary
Ambitious Medical Student with exceptional skills in patient interviewing and assessment. Sound knowledge of anatomy and physiology with an understanding of medical terminology. Strong leadership abilities with a passion for learning new tasks and concepts quickly. Excellent communication, interpersonal and organizational talents.
Overview
5
5
years of professional experience
Work History
Server/Certified Trainer
Seasons 52
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Assistant General Manager
Tacos El Tio
09.2022 - 02.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Office Administrator
Foot and Ankle Center of New Jersey
08.2021 - 09.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Medical Receptionist
Foot and Ankle Center of New Jersey
02.2021 - 09.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Coordinated with hospital staff to arrange interpreter services for non-English speaking patients upon admission or appointment scheduling.
- Assisted physicians with thorough patient evaluations, enabling accurate diagnoses and treatment plans.
Manager of Operations
Ulta
09.2019 - 02.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
Beauty Advisor
Ulta
03.2019 - 09.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Recommended specific hair and beauty products to meet individual customer needs.
Education
B.A. in Medical Humanities with a minor in Psychology -
Montclair State University
Montclair, NJ01.2023
High School Diploma -
Dunellen High School
Dunellen, NJ06.2018
Skills
- Strong Work Ethic
- Time Management
- Office procedures understanding
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- Records Management
- Performance Improvement
- Fluent in spanish
- Attention to Detail
- Positive Attitude
- Fast Learner
Awards
Presidential Scholarship
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Certified Trainer
Seasons 52
03.2023 - Current
Assistant General Manager
Tacos El Tio
09.2022 - 02.2023
Office Administrator
Foot and Ankle Center of New Jersey
08.2021 - 09.2022
Medical Receptionist
Foot and Ankle Center of New Jersey
02.2021 - 09.2022
Manager of Operations
Ulta
09.2019 - 02.2021
Beauty Advisor
Ulta
03.2019 - 09.2019
B.A. in Medical Humanities with a minor in Psychology -
Montclair State University
High School Diploma -
Dunellen High School
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