VICTORIA DEMARCO
1301 WICKERHAM DRIVE MONONGAHELA,PA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Telecommunication Coordinator
Penn Highlands-Mon Valley Hospital
Monongahela, PA
06.2010 - 01.2024
- Conducted periodic tests on telecom systems to ensure reliability and compliance with standards.
- Monitored and replenished telecommunications equipment inventory for facilities and networks.
- Reviewed billing statements from service providers to identify discrepancies or cost savings opportunities.
- Worked overtime to respond to emergencies and fix unsafe conditions.
- Installed, configured, and tested new hardware and software related to telecom systems.
- Provided support for users in troubleshooting telephone-related problems.
- Developed telecommunications disaster recovery plans to mitigate downtime.
Payroll Specialist
Monongahela Valley Hospital
Monongahela, PA
07.1995 - 06.2010
- Processed and issued paychecks and earnings statements.
- Assisted employees with payroll-related inquiries, providing clear and concise information.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Managed timekeeping system and resolved any timecard discrepancies.
- Processed payroll for over 1000 employees bi-weekly, ensuring accuracy of pay and deductions.
Business Owner
NRC Billing Services
Monongahela, PA
01.1995 - 12.2006
- Did physician billing for private practices.
- Submitted Major Medical Claims for clients
Accounts Payable and Receivable Specialist
Monongahela Valley Hospital
Monongahela, PA
09.1992 - 07.1995
- Reviewed and processed invoices for accuracy, ensuring that all required information was provided.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Matched orders with invoices and recorded required information.
- Researched and resolved vendor inquiries in a timely manner.
- Coded invoices to maintain organized and accurate records.
- Tracked incoming payments from customers and applied them correctly against open invoices.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Budget Secretary
Monongahela Valley Hospital
Monongahela, PA
02.1988 - 09.1992
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Responsible for keeping all hospital charges and procedure codes up to date.
- Working with Budget Manager and Department Heads on their budgets.
Insurance Office Clerk
Monongahela Valley Hospital
Monongahela, PA
03.1978 - 02.1988
- Billed all medical insurances for inpatients and outpatients.
- Posted payments from remittances onto patient accounts.
- Assisted patients with billing issues.
Education
Some College (No Degree) - Computer Science
CCAC
West Mifflin, PASkills
- Telecom systems testing
- Equipment inventory management
- Disaster recovery planning
- VoIP systems
- Billing review
- Vendor relationship management
- Effective communication
Accomplishments
- Leader of the Safety Team for 6 years
- Member of the Activities Committee up to my retirement
- Member of the Disaster and Planning Committee
Certification
- Certified in 2 Phones Systems and ASCOM Wireless Phones
- Certificates in Microsoft Word and Excel
Affiliations
Treasurer of the Zonta Club of Washington County
Avid Pittsburgh Sports Fan
Love gardening and being outdoors
References
References available upon request.
Timeline
Telecommunication Coordinator
Penn Highlands-Mon Valley Hospital
06.2010 - 01.2024
Payroll Specialist
Monongahela Valley Hospital
07.1995 - 06.2010
Business Owner
NRC Billing Services
01.1995 - 12.2006
Accounts Payable and Receivable Specialist
Monongahela Valley Hospital
09.1992 - 07.1995
Budget Secretary
Monongahela Valley Hospital
02.1988 - 09.1992
Insurance Office Clerk
Monongahela Valley Hospital
03.1978 - 02.1988
Some College (No Degree) - Computer Science
CCAC
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