Victoria Dixon
Honolulu,HI
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Command & Control Specialist
United States Air Force
01.2018 - 01.2024
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Promoted a culture of accountability within te workplace by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Guided junior team members in developing their professional skills through mentoring and coaching, leading to increased productivity and enhanced quality of work.
Education
Command & Control Specialist (1C3) Training Course -
United States Air Force
Biloxi, MS10.2018
Airman -
United States Air Force
San Antonio, TX07.2018
High School Diploma -
Timber Creek High School
Orlando, FL05-2017
Skills
- Communication
- Multitasking
- Critical Thinking
- Leadership Development
Awards
Airman of the Month - 386th Air Expeditionary Wing, Apr 2021
Timeline
Command & Control Specialist
United States Air Force
01.2018 - 01.2024
Command & Control Specialist (1C3) Training Course -
United States Air Force
Airman -
United States Air Force
High School Diploma -
Timber Creek High School
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