Josiah Dominguez
Norfolk,VA
Summary
- Exceptional interpersonal and communication skills, with a proven ability to connect with people from diverse backgrounds.
- Strong leadership abilities demonstrated through roles as a lead installer and mission group leader.
- Customer-focused approach with a track record of delivering outstanding service.
- Organized and detail-oriented, capable of managing multiple tasks and priorities effectively.
Overview
9
9
years of professional experience
Work History
Lead Hot Tub Installer
Great Atlantic Hot Tubs And Saunas
Virginia Beach, VA
10.2022 - Current
- Dug holes and trenches to position fences correctly.
- Used hand tools and instruments to take measurements.
- Installed metal and wooden fences and privacy borders.
- Inspected fences for gaps and vulnerabilities, making necessary adjustments.
- Successfully led a team of installers in delivering and installing hot tubs and saunas for clients.
- Communicated effectively with clients to ensure their satisfaction and address any concerns.
- Coordinated logistics and scheduling to ensure timely and accurate installations.
- Trained new team members in installation techniques and best practices.
Mission Group Leader
H.O.P.E Dominican Republic
Dominican Republic
07.2021 - 10.2022
- Trained new team members by relaying information on the organization's procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored progress for timely completion.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Monitored team performance to identify productivity improvement opportunities.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Led mission groups in various community development projects, fostering meaningful connections with local residents.
- Collaborated with team members to plan and execute initiatives focused on education, healthcare, and infrastructure improvement.
- Facilitated cultural exchange and language learning between volunteers and community members.
Property Manager
Italo Gil
Portsmouth, VA
07.2020 - 07.2021
- Managed a portfolio of residential properties, overseeing maintenance, repairs, and tenant communication.
- Conducted regular property inspections to ensure compliance with leasing agreements and property standards.
- Effectively resolved tenant concerns and issues in a timely and professional manner.
Team Leader
Chick-fil-A
Chesapeake, VA
01.2015 - 01.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Delivered exceptional customer service, maintaining a positive and friendly demeanor in a fast-paced environment.
- Collaborated with colleagues to ensure smooth operations and efficient service delivery.
- Developed strong multitasking skills, handling various responsibilities such as order taking, food preparation, and cashier duties.
Education
No Degree - Cyber Security
Tidewater Community College
Norfolk, VA01.2025
High School Diploma -
HOPE Academy
Chesapeake, VA01.2020
Skills
- Critical Thinking
- Fluent in Spanish
Timeline
Lead Hot Tub Installer
Great Atlantic Hot Tubs And Saunas
10.2022 - Current
Mission Group Leader
H.O.P.E Dominican Republic
07.2021 - 10.2022
Property Manager
Italo Gil
07.2020 - 07.2021
Team Leader
Chick-fil-A
01.2015 - 01.2020
No Degree - Cyber Security
Tidewater Community College
High School Diploma -
HOPE Academy