Summary
Overview
Work History
Education
Skills
Timeline
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Josiah Dominguez

Norfolk,VA

Summary

  • Exceptional interpersonal and communication skills, with a proven ability to connect with people from diverse backgrounds.
  • Strong leadership abilities demonstrated through roles as a lead installer and mission group leader.
  • Customer-focused approach with a track record of delivering outstanding service.
  • Organized and detail-oriented, capable of managing multiple tasks and priorities effectively.


Overview

9
9
years of professional experience

Work History

Lead Hot Tub Installer

Great Atlantic Hot Tubs And Saunas
10.2022 - Current
  • Dug holes and trenches to position fences correctly.
  • Used hand tools and instruments to take measurements.
  • Installed metal and wooden fences and privacy borders.
  • Inspected fences for gaps and vulnerabilities, making necessary adjustments.
  • Successfully led a team of installers in delivering and installing hot tubs and saunas for clients.
  • Communicated effectively with clients to ensure their satisfaction and address any concerns.
  • Coordinated logistics and scheduling to ensure timely and accurate installations.
  • Trained new team members in installation techniques and best practices.

Mission Group Leader

H.O.P.E Dominican Republic
07.2021 - 10.2022
  • Trained new team members by relaying information on the organization's procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Monitored team performance to identify productivity improvement opportunities.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Led mission groups in various community development projects, fostering meaningful connections with local residents.
  • Collaborated with team members to plan and execute initiatives focused on education, healthcare, and infrastructure improvement.
  • Facilitated cultural exchange and language learning between volunteers and community members.

Property Manager

Italo Gil
07.2020 - 07.2021
  • Managed a portfolio of residential properties, overseeing maintenance, repairs, and tenant communication.
  • Conducted regular property inspections to ensure compliance with leasing agreements and property standards.
  • Effectively resolved tenant concerns and issues in a timely and professional manner.

Team Leader

Chick-fil-A
01.2015 - 01.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Delivered exceptional customer service, maintaining a positive and friendly demeanor in a fast-paced environment.
  • Collaborated with colleagues to ensure smooth operations and efficient service delivery.
  • Developed strong multitasking skills, handling various responsibilities such as order taking, food preparation, and cashier duties.

Education

No Degree - Cyber Security

Tidewater Community College
Norfolk, VA
01.2025

High School Diploma -

HOPE Academy
Chesapeake, VA
01.2020

Skills

  • Critical Thinking
  • Fluent in Spanish

Timeline

Lead Hot Tub Installer

Great Atlantic Hot Tubs And Saunas
10.2022 - Current

Mission Group Leader

H.O.P.E Dominican Republic
07.2021 - 10.2022

Property Manager

Italo Gil
07.2020 - 07.2021

Team Leader

Chick-fil-A
01.2015 - 01.2020

No Degree - Cyber Security

Tidewater Community College

High School Diploma -

HOPE Academy

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Josiah Dominguez