Victoria Doughty
Shirley,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative assistant position. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Command Center Operator
Allied Universal Security Services
07.2022 - Current
- Executed day-to-day functions of command center.
- Liaised with stakeholders to serve as emergency information system for high-profile clients.
- Utilize tools such as NC4 Everbridge Signal and Tweetdeck to scan the internet for potential threats to the client and their assets.
- Generated system queries and reports for the purpose of handling large datasets to generate at-a-glance or detailed reporting to meet client needs.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Upscale Security Officer
Allied Universal Security Services
09.2018 - 07.2022
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises by foot.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Answered phones and screened for spam or threats.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Assist employees with inquiries.
Banquet Hall Server
Devens Common Center
07.2016 - 09.2018
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule to meet event needs.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Responded to guest inquiries and requests promptly and courteously.
- Handled food and beverage orders for up 120 guests, delivering prompt and friendly service.
- Answered guest questions about event plans and food service choices.
- Adjusted service based on customer requests and kitchen readiness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Served meals to customers according to established guidelines.
Education
Bachelor of Arts - Musical Theater
Northern Vermont University
Johnson, VT05.2016
Skills
- Physical Security Information Management
- Creative Solutions
- Genetec Security Desk CCTV Monitoring
- Microsoft Office
- Customer Satisfaction
- Security Incident Management Software
- Data Logging
- Service Coordination
- Time Management
- Guest Interaction
- Tableside Service
- Adaptable and Flexible
- Superb Surveillance Skills
Hobbies & Interests
Acting, singing, dancing, reading, horseback riding, sci. fi. & fantasy, snowboarding, calligraphy, tea, bumblebees, DIY projects, hiking,
and history.
Timeline
Command Center Operator
Allied Universal Security Services
07.2022 - Current
Upscale Security Officer
Allied Universal Security Services
09.2018 - 07.2022
Banquet Hall Server
Devens Common Center
07.2016 - 09.2018
Bachelor of Arts - Musical Theater
Northern Vermont University
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