DoorDash Delivery
DoorDash
03.2024 - Current
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
- Increased on-time delivery rates through effective communication with customers and proactive route adjustments.
- Handled food items carefully, reducing instances of damage during transportation and increasing client satisfaction levels.
- Anticipated, identified and helped resolve problems with deliveries.
- Provided exceptional customer service, addressing concerns promptly and effectively to maintain positive relationships.
- Improved delivery efficiency by optimizing routes and adhering to strict timelines.
- Utilized GPS navigation systems efficiently to navigate complex routes or adjust plans based on real-time traffic conditions.
- Worked scheduled hours as required and took on available shifts during busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
