Victoria Duke
Tampa,FL
Summary
Dedicated professional with extensive experience in leadership, organization and and program management. Excels in building collaborative relationships, analyzing data for informed decision-making. Well-versed in communication with colleague and client correspondence. Collaborative team player comfortable working independently in office or remote environments. Able to accepting and maintain a high degree of unsupervised responsibility. Recognized for quickly mastering new challenges and working well under pressure.
Overview
20
20
years of professional experience
Work History
Outreach Training Program Coordinator
University of South Florida
11.2023 - Current
- Conduct audits, analyze discrepancies, and ensure compliance with program requirements.
- Evaluate training sessions, and provide feedback for instructional effectiveness.
- Review and process reports to maintain quality standards, and regulatory compliance.
- Serve as a primary point of contact, providing guidance, and resolving issues.
- Collaborate with stakeholders to align programs with organizational goals.
- Facilitate virtual training sessions, and contribute to curriculum development.
- Manage databases, records, and reporting systems for efficiency and accuracy.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Created and maintained training materials, such as presentations, videos, and manuals.
Training Support Specialist
University of South Florida
10.2022 - 11.2023
- Developed marketing materials, and managed web-based communication tools.
- Facilitated virtual training sessions, ensuring compliance with industry standards.
- Managed training materials, instructor resources, and logistics for courses.
- Streamlined and automated program processes to improve efficiency.
- Planned and executed special projects, events, and programs.
- Provided technical support to customers via phone and email.
- Provided guidance to junior members of the team on best practices.
- Evaluated existing processes and procedures for potential areas of improvement.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Collaborated with internal teams to resolve escalated customer queries quickly.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
K-5 Teacher
Hillsborough County Public Schools
08.2008 - 02.2022
- Designed and delivered comprehensive lesson plans, integrating technology to enhance student learning.
- Collaborated with educators to develop innovative teaching strategies, and improve instructional effectiveness.
- Established strong relationships with parents, and stakeholders, to support student success.
- Utilized student performance data to implement targeted interventions, and track progress.
- Utilized technology in the classroom to facilitate interactive instruction.
- Employed online learning management systems and other diverse instructional resources to offer students remote assistance with assignments.
- Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
- Utilized various software and tools, including Microsoft 365 and Office, to streamline processes and optimize performance.
K-5 Reading Intervention Resource Coach
Hillsborough County Public Schools
08.2008 - 02.2022
- Developed and led professional learning communities focused on student response to intervention (RTI).
- Designed and implemented individualized lesson plans to accommodate diverse learning needs.
- Partnered with teachers to identify struggling students and deploy strategic support measures.
- Provided coaching and mentorship to educators to enhance reading instruction, and student engagement.
- Analyzed student performance data to identify areas of improvement for individuals and grade levels.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently, prioritizing tasks according to deadlines, program needs, and monthly goals.
K-5 Literacy Coach
Hillsborough County Public Schools
08.2008 - 02.2022
- Led instructional leadership initiatives to support school-wide improvement plans.
- Facilitated professional development sessions, coaching cycles, and curriculum alignment discussions.
- Analyzed student performance data to guide lesson planning and instructional strategies.
- Designed training materials and conducted workshops to support educators in best teaching practices.
- Conducted individual modeling and coaching sessions with colleagues to assess their professional development needs, and collaboratively plan training.
- Coordinated with supervisors to identify skill or knowledge gaps, and implement training based on observations.
Education
Bachelor of Science - Education
Western Michigan University
03-2002
Skills
- Microsoft 365 and Office
- Adaptability
- Organizational skills
- Teamwork and collaboration
- Attention to detail
- Task prioritization
- Problem-solving abilities
- Process improvement
- Data analysis
- Report/Audit writing
- Documentation and recordkeeping
- Proofreading documents
- Professional communication
References
Available upon offer of employment
Technology Proficiency
- Microsoft Office 365
- Outlook
- Teams
- Nearpod
- Flipgrid
- Microsoft Translator
- Learning Management Systems (LMS)
Leadership Engagement
- Member, School Problem-Solving Team
- Member, Instructional Leadership Team
- Grade-Level Team Leader
- Member, School Safety Team
- Trainer & Mentor for New Educators
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceWork from home optionHealthcare benefitsFlexible work hoursCompany CulturePersonal development programsQuote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Outreach Training Program Coordinator
University of South Florida
11.2023 - Current
Training Support Specialist
University of South Florida
10.2022 - 11.2023
K-5 Teacher
Hillsborough County Public Schools
08.2008 - 02.2022
K-5 Reading Intervention Resource Coach
Hillsborough County Public Schools
08.2008 - 02.2022
K-5 Literacy Coach
Hillsborough County Public Schools
08.2008 - 02.2022
Bachelor of Science - Education
Western Michigan University
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