Summary
Overview
Work History
Skills
Timeline
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JASPER WRIGHT

Destin,FLORIDA

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and operational efficiency at Destin Elite Carts. My expertise in vehicle detailing and strong customer service skills led to consistently exceeding monthly sales targets. Leveraging my ability to adapt quickly and collaborate effectively, I contributed to a positive, results-driven team atmosphere.

Overview

15
15
years of professional experience

Work History

GOLF CART DETAILER

DESTIN ELITE CARTS
01.2022 - Current
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicle to meet and exceed expectations.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
  • Streamlined processes by creating checklists for routine tasks, increasing accuracy and consistency across all projects.
  • Optimized scheduling processes to accommodate fluctuating workloads, ensuring maximum efficiency and timeliness in service delivery.
  • Contributed to company growth by consistently meeting or exceeding monthly sales targets through upselling detailing services and products.
  • Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
  • Developed strong relationships with customers through clear communication and exceptional service, generating repeat business.
  • Continually updated knowledge of industry trends and advancements, ensuring delivery of top-notch detailing services to clients.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Assisted management in developing marketing strategies to promote the company''s detailing services within the local community.
  • Reduced waste and increased sustainability by carefully managing supplies inventory, preventing overstocking or shortages of essential materials.
  • Maintained clean, tidy and safe work environment.
  • Boosted team efficiency by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Provided exceptional customer service and addressed customer inquiries.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Reported daily work progress and encountered problems to management.
  • Test drove vehicle and reported identified issues to management.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Washed vehicles daily for auto dealership.

SECURITY, DOOR SUPERVISOR

AJ'S GRAYTON BEACH
02.2020 - 03.2021
  • Kept work area clean and safe.
  • Provided emergency response support as needed, including first aid administration or incident reporting according to established protocols.
  • Assisted with the organization and execution of special events on hotel property, ensuring guests received exceptional service throughout their stay.
  • Maintained excellent customer relations.
  • Utilized strong multitasking abilities to manage multiple guest requests simultaneously while maintaining a calm and professional demeanor.
  • Assisted in maintaining a secure environment by monitoring access points and reporting any suspicious activities to security personnel.
  • Enhanced guest experience by providing prompt and courteous assistance with opening doors, hailing taxis, and handling luggage.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Collaborated with front desk staff to ensure accurate communication regarding guest preferences, resulting in personalized touches that enhanced their experience.
  • Demonstrated strong communication skills when interacting with guests from diverse backgrounds, fostering a welcoming atmosphere upon arrival.
  • Kept cool and calm in atmosphere of high volume dance club and bar atomosphere
  • Responible for maintaining safety of guests and staff in establishment

SECURITY DOOR SUPERVISOR

RUM RUNNERS
06.2009 - 08.2020
  • Kept work area clean and safe.
  • Reduced wait times at the reception area by proactively identifying arriving guests who required assistance with luggage or transportation arrangements.
  • Utilized strong multitasking abilities to manage multiple guest requests simultaneously while maintaining a calm and professional demeanor.
  • Supported smooth operations by promptly addressing guest inquiries and directing them to appropriate departments or personnel.
  • Assisted in maintaining a secure environment by monitoring access points and reporting any suspicious activities to security personnel.
  • Assisted with the organization and execution of special events on hotel property, ensuring guests received exceptional service throughout their stay.
  • Provided emergency response support as needed, including first aid administration or incident reporting according to established protocols.
  • Increased guest satisfaction by offering personalized recommendations for local attractions and dining options based on individual preferences.
  • Maintained excellent customer relations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Demonstrated strong communication skills when interacting with guests from diverse backgrounds, fostering a welcoming atmosphere upon arrival.
  • Was responsible for safety of guests and staff in establishemt

Skills

  • CUSTOMER SERVICE
  • DETAILING OF VEHICLES
  • DRIVER
  • PAINTER
  • SECURITY
  • STOCKER

Timeline

GOLF CART DETAILER

DESTIN ELITE CARTS
01.2022 - Current

SECURITY, DOOR SUPERVISOR

AJ'S GRAYTON BEACH
02.2020 - 03.2021

SECURITY DOOR SUPERVISOR

RUM RUNNERS
06.2009 - 08.2020

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JASPER WRIGHT