Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Duvall

Auburndale,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Real Estate Sales Associate

Wendy Morris Realty
02.2021 - Current
  • Developed strong relationships with clients by providing exceptional customer service and timely communication.

Interim Administrator/Executive Director

MedBest
01.2022 - 06.2023
  • Oversaw facility management, maintaining a safe and efficient work environment for all staff members.
  • Enhanced operational efficiency by streamlining administrative processes and implementing new procedures.
  • Ensured compliance with industry regulations, proactively addressing potential risks or discrepancies within the organization.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Executive Director/Administrator

Life Care Services LLC
04.2002 - 06.2020
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
  • Strengthened internal communication channels to facilitate cross-functional collaboration and decision making.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Physical Therapist Assistant

Broward Children's Center
01.1999 - 12.1999
  • Helped pediatric patients reach developmental milestones through age-appropriate play-based interventions promoting gross motor skill development.
  • Educated families and caregivers on treatment program's for improved at-home support.
  • Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
  • Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
  • Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
  • Supported optimal patient care by maintaining a clean, safe, and organized treatment environment.
  • Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.

Education

MBA - Health Care

Lynn University
Boca Raton

Bachelor of Science - Health Sciences-Physical Therapy

Florida Atlantic University
Boca Raton, FL

Skills

  • Interpersonal Communication
  • Senior housing and health care
  • Pediatric Therapy
  • Patient and Family Education
  • Patient Relations
  • Empathy and Compassion
  • Problem Solving
  • Critical Thinking
  • Healthcare Administration
  • Resident Care

Timeline

Interim Administrator/Executive Director

MedBest
01.2022 - 06.2023

Real Estate Sales Associate

Wendy Morris Realty
02.2021 - Current

Executive Director/Administrator

Life Care Services LLC
04.2002 - 06.2020

Physical Therapist Assistant

Broward Children's Center
01.1999 - 12.1999

MBA - Health Care

Lynn University

Bachelor of Science - Health Sciences-Physical Therapy

Florida Atlantic University

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Victoria Duvall