Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Victoria Elwin

Cleveland,OH

Summary

Organized Shipping Clerk offers 13-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.

Overview

13
13
years of professional experience

Work History

CASHIER AND MAIL PROCESSOR

AMERICAN GREETINGS
05.2022 - Current
  • Process paperwork for and electronically deposit incoming checks
  • Package, label and affix postage to prepare letters and small packages for shipment
  • Audit incoming freight carrier invoices for correct payment
  • Use high speed printer to print daily invoices for distribution.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Performed deposit processing functions and reconciled out-of-balance conditions.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Processed and organized daily incoming mail for distribution to appropriate departments.
  • Tracked outgoing mail to provide accurate customer updates.
  • Updated mailing lists monthly with current addresses and contact information for smooth customer communications.
  • Maintained accurate records of shipment details, tracking information, and delivery confirmations for future reference.
  • Managed office supply inventory effectively, avoiding stock shortages that could potentially disrupt daily work operations.
  • Initiated cost-saving measures by consolidating shipments whenever possible, thus reducing freight expenses overall.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Regularly reviewed invoices and double-checked orders.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted research to address shipping errors and packaging mistakes.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Operated shrink wrap, banding and other wrapping machines.
  • Prepare documents such as shipping orders, bills of lading or work orders to route packages
  • Determine shipping method using knowledge of shipping procedures, software, rates and routes
  • Contact carriers to arrange for pick-up of shipment or give instructions about outgoing shipments
  • Maintain inventory in printer/supply rooms and order supplies when necessary.
  • Distributed mail to individuals and departments, delivering to approximately 30 associates per shift.
  • Lifted up to 40 pounds on regular basis.
  • Lifted up to 60 pounds at once and used forklift to move heavier loads.

Forms Clerk

AMERICAN GREETINGS
10.2011 - Current
  • Control archived information moving back and forth between offices and warehouse
  • Package, label and affix postage to prepare larger packages for shipment
  • Requisition and store shipping supplies to maintain inventory stock
  • Maintain inventory in printer/supply rooms and order supplies when necessary.
  • Prevented product damage during transit by using appropriate packaging materials based on item specifications.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Maintained confidentiality of sensitive information by adhering to strict privacy guidelines and regulations.
  • Managed inventory control systems, enabling streamlined tracking and monitoring of archived items.
  • Improved archive organization by implementing a new filing system and cataloging method.
  • Enhanced retrieval efficiency with the digitization of physical records for easy access.
  • Sorted and delivered materials to different work areas and staff.
  • Handled cash and balanced cash drawer to manage and settle register.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Education

Some College (No Degree) - Secretarial And Accounting Courses

North Royalton High School
North Royalton, OH

Skills

  • Warehouse operations
  • Inventory control and management
  • Project management
  • Problem solving
  • Customer Service
  • Organizational Skills
  • Communication
  • Time management
  • Reliability and punctuality
  • Written and verbal communication
  • Microsoft Office
  • Training currently in Quick Books

Websites

Timeline

CASHIER AND MAIL PROCESSOR

AMERICAN GREETINGS
05.2022 - Current

Forms Clerk

AMERICAN GREETINGS
10.2011 - Current

Some College (No Degree) - Secretarial And Accounting Courses

North Royalton High School

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Victoria Elwin