Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Embler

Elon,NC

Summary

Dynamic Community Manager with a proven track record at Yes Communities, adept at leveraging Property Management and Critical Thinking skills to enhance community engagement and resident satisfaction. Excelled in roles from Maintenance Tech to Community Manager, demonstrating exceptional Administrative Leadership and a knack for fostering team collaboration. Achieved significant improvements in operational efficiency and tenant relations.

I truly believe the quote form Rikki Rogers "Strength doesn't come from what you can do; it comes from overcoming the things you once thought you couldn't do."

Overview

12
12
years of professional experience

Work History

Community Manager

Yes Communities
08.2019 - 06.2024
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Trained new staff members on effective use of digital tools for managing communications within online community environment efficiently.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Coded all outgoing expense's ensuring community remained in budget for monthly/yearly operations.
  • Coordinated and Carried out any property projects to improve community curb appeal.
  • Coordinated new home set ups that including pulling permits and scheduling inspections with the county.
  • Oversaw delinquency, made collection calls, did door knocks, and filed evictions. With Yes! they did offer Resident Payment Plain program's and I utilized them with residents that had good payment history and could clear their balance by EOM.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Monitored community activities and maintained compliance with relevant laws, regulations and codes.
  • Coordinated appointments to show marketed properties.
  • When I started with Yes! in 2019 I started as a Maintenance Tech and worked my way to being Lead Tech then Office Admin, to Community Manager in Training (CMIT), and then Community Manager.

Warehouse Manager

Triad Wholesale Furniture
01.2018 - 06.2020
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.

Sales Associate

Consignment Connections
06.2016 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Food Service Supervisor

Amark
08.2012 - 09.2019
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Ordered new supplies and food to maintain service levels.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Promoted positive work culture that encouraged teamwork resulting in uptick in employee retention rates.

Education

High School Diploma -

Western Alamance High School
Elon, NC
06.2010

Skills

  • Tenant and eviction law
  • Resident relations
  • Staff Training
  • Property Management
  • Property tours and inspections
  • Administrative abilities
  • Maintenance knowledge
  • Budget Preparation
  • Violation Resolution
  • Payment Collection
  • Financial Reporting
  • Critical Thinking
  • Customer service-focused
  • Microsoft Office
  • Fair housing mandates
  • Capital Projects Management
  • Maintenance Management
  • Creative and Adaptable
  • Workplace Safety
  • Sales Support
  • Employee Recruitment
  • Knowledgeable in the following software Dayforce, Nexus, Net Vendor, Outlook, Word, Excel, DocuSign, Vena, Manage America, HubSpot, SightPlan, Power Point, and Risk Connect

Timeline

Community Manager

Yes Communities
08.2019 - 06.2024

Warehouse Manager

Triad Wholesale Furniture
01.2018 - 06.2020

Sales Associate

Consignment Connections
06.2016 - 05.2020

Food Service Supervisor

Amark
08.2012 - 09.2019

High School Diploma -

Western Alamance High School

Similar Profiles

CREATE PROFILE
Victoria Embler