Victoria Epperson
Winchester,KY
Summary
Observant and skilled at managing customer needs, assessing styles and recommending optimal choices. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling. Excellent Customer Service bringing top-notch skills in oral communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Hairstylist
Great Clips Salon
Winchester, KY
10.2016 - Current
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
Cashier
Dickeys BBQ
Winchester, KY
04.2016 - 10.2016
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Cashier
Captain D's
Winchester, KY
10.2014 - 04.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
Education
Cosmetology
Employment Solutions - College For Technical Education
Winchester, KY08.2016
High School Diploma -
George Rogers Clark High School
Winchester, KY06.2015
Skills
- Hair Maintenance Expertise
- Customer Consultations
- Outstanding Client Retention
- Work Station Cleaning
- Information Updates
- POS Terminal Operations
Timeline
Hairstylist
Great Clips Salon
10.2016 - Current
Cashier
Dickeys BBQ
04.2016 - 10.2016
Cashier
Captain D's
10.2014 - 04.2016
Cosmetology
Employment Solutions - College For Technical Education
High School Diploma -
George Rogers Clark High School
Similar Profiles
Kayla AlversonKayla Alverson
Stylist at Great Clips SalonStylist at Great Clips Salon
Heather SmithHeather Smith
Sylist at Great Clips SalonSylist at Great Clips Salon
Shannon BallentineShannon Ballentine
Lead Stylist at Great Clips SalonLead Stylist at Great Clips Salon
Kiana RiversKiana Rivers
Hairstylist at Great Clips SalonHairstylist at Great Clips Salon
Whitney LeeWhitney Lee
Financial Analyst at Cardinal HealthFinancial Analyst at Cardinal Health