Victoria Escamilla
San Antonio,TX
Summary
Motivated professional with a strong work ethic and adaptability, excelling in customer service and multitasking. Proven ability to work independently and quickly acquire new skills. Experienced chef with expertise in kitchen operations, menu development, and team management, consistently delivering high-quality dishes and enhancing guest satisfaction.
Overview
13
13
years of professional experience
Work History
Chef
Texas Zebo
San Antonio, Texas
09.2023 - Current
- Managed inventory levels, ensuring optimal stock of ingredients and supplies to meet demand.
- Trained junior chefs in culinary techniques, enhancing kitchen operations and efficiency.
- Developed innovative recipes, enhancing customer satisfaction and dining experience.
- Monitored quality of food preparation, ensuring compliance with restaurant's presentation standards.
- Collaborated with team members to craft seasonal menus reflecting local flavors and trends.
- Communicated dietary needs and allergies with wait staff for accurate order fulfillment.
- Supervised specialty dish preparation, catering to customer requests and dietary needs.
- Maintained cleanliness by adhering to sanitation policies and inspecting equipment functionality.
Barista Manager
Halcyon
San Antonio, Texas
07.2021 - 11.2023
- Supervised daily operations to guarantee high-quality beverage preparation.
- Trained and mentored new baristas in customer service techniques.
- Managed inventory levels for coffee beans and supplies efficiently.
- Implemented staff schedules to meet peak service demands.
- Ensured compliance with food safety standards and sanitation regulations.
- Maintained records of daily transactions and prepared management reports.
- Reconciled daily sales by counting register drawers and resolving discrepancies.
- Supported store manager with recruitment, interviewing, and hiring processes.
Barista
Halcyon
11.2013 - 07.2019
- Prepared and served a variety of coffee beverages with precision and attention to detail.
- Operated espresso machines, grinders, and blenders efficiently during peak hours.
- Collaborated with team members to ensure seamless operations during busy shifts.
- Engaged customers in conversations to enhance overall experience at Halcyon.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed daily morning rush with efficient, level-headed customer service.
- Processed customer payments accurately using cash registers.
- Maintained clean, organized workspace to enable coworkers to locate resources quickly.
Cashier
Valero Corner Store
San Antonio, Texas
04.2017 - 09.2018
- Operated point-of-sale system, processing payments via cash, check, credit card, or gift card.
- Processed customer transactions accurately, ensuring balanced cash register operations.
- Scanned merchandise to verify purchase totals and issued receipts with correct change.
- Assisted customers with inquiries and navigation, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Collaborated with team members to streamline operations during peak hours.
- Monitored inventory levels and reported shortages, facilitating timely restocking.
- Supported customer engagement by enrolling patrons in rewards program.
Education
Associate of Applied Science - Hospitality
Auguste Escoffier School of Culinary Arts
Boulder, CO11-2022
High School Diploma -
Judson HS
Converse, TX06-2012
Skills
- Food preparation and sanitation compliance
- Recipe development and menu design
- Inventory management and quality control
- Customer service
- Staff training and kitchen crew development
- Problem solving and creative thinking
- Attention to detail
- Catering events and world cuisines
Timeline
Chef
Texas Zebo
09.2023 - Current
Barista Manager
Halcyon
07.2021 - 11.2023
Cashier
Valero Corner Store
04.2017 - 09.2018
Barista
Halcyon
11.2013 - 07.2019
Associate of Applied Science - Hospitality
Auguste Escoffier School of Culinary Arts
High School Diploma -
Judson HS