Victoria Eureste
Eden
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations at Pro Auto and Tire. Demonstrates exceptional organization and verbal communication skills. Achieved full compliance with licensing at Eden Daycare, showcasing strong time management and data entry abilities. Renowned for cultivating warm relationships and efficiently managing multiple responsibilities, significantly improving service quality and operational efficiency.
Overview
4
4
years of professional experience
Work History
Receptionist
Pro Auto and Tire
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Wait Staff Member
City Limits Cafe
08.2023 - 06.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Wait Staff Member
Mexico City Cafe
10.2022 - 07.2023
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Daycare Director
Eden Daycare
09.2020 - 02.2021
- Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
- Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
- Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
- Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
- Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
- Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
Education
Eden High School
Eden,Tx05.2011
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Mail handling
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Pro Auto and Tire
07.2024 - Current
Wait Staff Member
City Limits Cafe
08.2023 - 06.2024
Wait Staff Member
Mexico City Cafe
10.2022 - 07.2023
Daycare Director
Eden Daycare
09.2020 - 02.2021
Eden High School
Similar Profiles
Reyli HernandezReyli Hernandez
Tire Technician at Pro Tire & AutomotiveTire Technician at Pro Tire & Automotive
Anthony SmithAnthony Smith
Warehouse Manager at Tire Discounters (Leete Tire & Auto)Warehouse Manager at Tire Discounters (Leete Tire & Auto)
Richard KoleRichard Kole
Manager/Tire Foam Tech at Pro Tire Repair Inc.Manager/Tire Foam Tech at Pro Tire Repair Inc.