Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
13
13
years of professional experience
Work History
Social Work Intern
Open Door Agency
08.2024 - Current
Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
Offered community resource guidance to clients to meet family needs for assistance.
Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Facilitated support groups and workshops to provide valuable services to clients.
Responded to crises and emergency situations to provide immediate assistance to persons in need.
Interviewed clients to assess needs and determine most suitable needs and services.
Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Assisted clients in developing and setting realistic goals to promote positive change.
Participated in professional development and training opportunities to enhance clinical skills.
Conducted home visits to assess clients' home environment and provide support.
Developed and maintained strong relationships with community resources for successful referrals.
Administered assessments to identify clients' needs and establish treatment plans.
Educated clients and families on mental health, wellness and recovery topics.
Facilitated psychoeducational classes to help clients develop life skills.
Evaluated clients' social, emotional and psychological needs to create treatment plans.
Facilitated peer support groups to help clients connect with others.
Participated in interdisciplinary team meetings to coordinate care for clients.
Documented client progress and activities in accordance with agency policies and procedures.
Developed and implemented individualized treatment plans for clients.
Collaborated with other professionals to plan and coordinate care for clients.
Assisted clients in identifying community resources and connecting with appropriate services.
Utilized evidence-based practices to provide effective interventions for clients.
Provided crisis counseling and intervention services to clients in emergency situations.
Substitute Teacher
Shallowater Independent School District
08.2019 - 10.2020
Advised children during their daily activities
Instructed children in the classroom.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Foster Care Provider
Children's Home Of Lubbock
08.2017 - 05.2020
Assisted children through recovery from difficult home or school situations.
Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
Transported kids to mandated therapy, extracurricular activities and medical appointments.
Helped reunify birth families through coordinated visitation strategies.
Improved children's health by preparing healthy meals and snacks.
Prepared and maintained individual beds and personal space for foster children.
Reduced problem behaviors with positive reinforcement and supportive techniques.
Facilitated family meetings to ensure communication and collaboration between family members.
Maintained detailed case histories, metrics and reports to meet strict standards.
Developed and implemented programs to support children's mental health and well-being.
Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Worked with educational team to develop Individual Education Plans (IEPs) for students.
Introduced students to concepts in algebra and reading to encourage recall of educational content.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Documented data and completed accurate updates to case records.
Owner/Childcare Provider
Chicken Little’s Learning Center
05.2012 - 06.2019
Planned age-appropriate activities for children
Customized curriculum to provide the best learning environment for each child
Provided childcare services for up to six children
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Associate of Science - Social Work
South Plains College
07-2022
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Shallowater High School
05.2008
Bachelor of Arts - Social Work
Lubbock Christian University
Lubbock, TX
12-2024
Skills
Proficient in Microsoft Office
Proficient in multi-line Phone Systems
Proficient in transcription
Proficient in 10 Key Data Entry
Proficient in minor accounting
Hardworking
Organized and motivated to do best in all tasks
Reliable
Trustworthy
Motivated to be a part of a team
Caring
Improved even the most negative circumstances
Referrals and networking
Case records management
Wellness checks
Behavioral plan management
Risk determination
Professional ethics
Research tools
Client assessment
Treatment plan guidance
Home environment assessment
Applicant interviewing
Behavioral plan creation
Client rights advocacy
Job search coaching
Housekeeping
Experience with at-risk youth
Cultural competence
Team building
Psychosocial assessments
Community resource development
Crisis Management
Violence prevention
Problem-solving abilities
Family maintenance
Service planning
Trauma-informed care
Case Management
Behavioral analysis
Documentation skills
Patient-centered care
Needs Assessment
Motivational Interviewing
Interdisciplinary Collaboration
Conflict Resolution
Group facilitation
Adaptability
Substance Abuse Prevention
Social Justice Advocacy
Reliability
Strategic planner
Professionalism
Crisis Intervention
Community Outreach
References
Kelli Allen, Co-worker at Shallowater Independent School District, 806.781.6938
Leah Gregerson, Co-worker at Shallowater Independent School District, 512.426.9916
Awards
President’s List: Spring 2021
Dean’s List: Fall 2021
President’s List: Spring 2022
Timeline
Social Work Intern
Open Door Agency
08.2024 - Current
Substitute Teacher
Shallowater Independent School District
08.2019 - 10.2020
Foster Care Provider
Children's Home Of Lubbock
08.2017 - 05.2020
Owner/Childcare Provider
Chicken Little’s Learning Center
05.2012 - 06.2019
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Shallowater High School
Associate of Science - Social Work
South Plains College
Bachelor of Arts - Social Work
Lubbock Christian University
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