Victoria Fernandes
Wappingers Falls,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Dr.George Landress D.D.S.,M.A.G.D
07.2021 - Current
- Greeted patients warmly upon arrival and ensured a welcoming atmosphere
- Updated and maintained accurate medical histories for patients, ensuring comprehensive records
- Managed phone communications, appointment scheduling, and patient inquiries
- Provided administrative support to doctors and hygienists, including charting and assistance during appointments
- Communicate effectively with insurance companies for claims processing
- Handled payment collections with accuracy and integrity
- Managed inventory and placed orders as necessary
- Advertisement initiatives to enhance practice visibility and attract new clientele
- Called in prescriptions with professionalism, ensuring accuracy and compliance with regulations.
Nanny/Tutor
Care.com
10.2019 - 05.2021
- Transported children to after-school activities and medical appointments
- Prepared meals, aided with homework, and organized educational activities
- Performed light housekeeping duties and provided care for household pets.
Salad Bar/Kitchen Associate
Adams Fairacre Farms
04.2018 - 10.2019
- Provided comprehensive training and guidance to new associates, ensuring alignment with company standards and customer service protocols
- Managed phone lines, efficiently addressing customer inquiries and processing orders
- Facilitated seamless ordering processes for departments, ensuring timely procurement of necessary supplies and materials
- Demonstrated proactive customer assistance, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Conducted stocking of cases and back areas, maintaining organized and visually appealing displays
- Prepped orders accurately and efficiently, ensuring prompt fulfillment of customer requests
- Upheld cleanliness standards by consistently maintaining a tidy and sanitized workstation.
Education
Bachelors of Science (BA) in Biology -
Binghamton University
Vestal, NY05.2023
Associates of Science (AS) in Biology -
Dutchess Community College
Poughkeepsie, NY05.2021
High School Diploma -
Roy C. Ketcham High School
Wappingers Falls, NY06.2019
Skills
- Proficient in independent and collaborative work environments
- Skilled in leveraging social media platforms for professional purposes
- Possess excellent interpersonal skills, fostering positive relationships with diverse individuals
- Demonstrated aptitude in computer operations and troubleshooting
- Proven ability to contribute effectively within team settings
- Exceptional verbal and written communication abilities
Timeline
Receptionist
Dr.George Landress D.D.S.,M.A.G.D
07.2021 - Current
Nanny/Tutor
Care.com
10.2019 - 05.2021
Salad Bar/Kitchen Associate
Adams Fairacre Farms
04.2018 - 10.2019
Bachelors of Science (BA) in Biology -
Binghamton University
Associates of Science (AS) in Biology -
Dutchess Community College
High School Diploma -
Roy C. Ketcham High School
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