Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VICTORIA FILS-AIME

Waltham,MA

Summary

Driven and resourceful Organizational Development Manger skilled in handling administrative, operational, leadership and outreach technical functions. Dependable and quick-learning team player with effective communication and organization skills. Track record in supporting professional needs with well-organized precision. Successful in managing high-volume workloads in rapidly changing environments with a focus on quality.

Overview

7
7
years of professional experience

Work History

Organizational Development Manager

Waltham Boys And Girls Club
04.2023 - Current
  • Served as a trusted advisor to the CEO, providing insightful analysis on critical business issues.
  • Built strong relationships with key stakeholders, including board members, donors, and community partners to foster collaboration and support.
  • Increased grant funding opportunities by researching potential sources and crafting compelling proposals in alignment with the organization''s mission and goals.
  • Developed strong relationships with major donors through personalized communication and stewardship efforts.
  • Secured significant corporate sponsorships for annual gala, elevating event profile and revenue potential from $570,000 in 2024 ($465,000 in 2023; $302,495 in 2019)
  • Expanded organizational reach by identifying partnership opportunities with like-minded organizations and creating joint initiatives that benefited both parties.
  • Created impactful marketing materials that effectively communicated the organization''s mission, vision, values, and accomplishments to diverse audiences.
  • Established effective partnerships with local businesses for mutually beneficial collaborations during fundraising events.
  • Promoted a culture of transparency within the organization by regularly sharing updates on progress toward strategic goals with all relevant stakeholders.
  • Championed diversity and inclusion initiatives within the organization by creating inclusive policies, providing training for staff, and conducting regular assessments to ensure progress was made in fostering a more diverse and equitable workplace environment.
  • Increased board engagement through the creation of compelling social media content and strategies.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Participate as an active member of the Leadership Team
  • Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development
  • Participate in the Safety sub-committee as an active member. Work with Board Chair / Executive Committee Chair to support administration including scheduling, agenda, and committee communication as needed

Marketing Manager

Wilson's Diner
01.2019 - Current
  • Increased brand awareness by developing and implementing strategic marketing campaigns with local colleges.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the business

Administrator, Technical Operations Administrative Assistance

Ultragenyx, Pharmaceutical
03.2022 - 03.2023
  • Managing personnel onboarding for 69 new hires; including serving as a liaison with HR, assisting with staff recruitment support, and in-office operations support for new hires (desk and computer setup, telecommunications, office moves)
  • Managing professional, knowledgeable, and skilled programmatic support to support high-priority business initiatives and faculty
  • Managing communications support, including drafting newsletter and professional correspondence/determining appropriate action in response to all time-sensitive and confidential inquiries
  • Planning and coordinating meetings and schedules meetings for the
  • Gene Therapy Manufacturing Facility
  • Managing complex corporate procurement contracts by working closely with internal and external contacts
  • Booking travel accommodations and created itineraries for trips
  • Creating expense reports, budgets, and filing systems for the leadership team
  • Organizing receipts, purchases, and documentation of goods and services
  • Built and maintained excellent team members relationships through timely responses to inquiries and going above and beyond to accommodate a wide variety of requests
  • Identifying plans and resources required to meet project goals and objectives
  • Overseeing high-profile projects by planning, designing, and scheduling phases
  • Boosting company morale by coordinating department/program and team activities for the Gene Therapy Manufacturing Facility
  • Managing large-scale administrative logistics of event planning, booking, and event promotions for the Gene Therapy Manufacturing Facility
  • Coordinating in office oversight of program space logistics for company meetings, including work requests from executives and other operations-related tasks

Business Office Manager

Ultragenyx Pharmaceutical
09.2021 - 03.2022

(Contract Position):

Ultragenyx is an American biopharmaceutical company involved in the Research and Development of novel products for the treatment of rare and ultra-rare genetic diseases for which there are typically no approved treatments and high unmet medical needs. The company works with multiple drug modalities including biologics, small molecule, gene therapies, and ASO and mRNAs in the disease categories of bone, endocrine, metabolic, muscle, and CNS diseases

  • Analyzed and solved multifaceted problems that affected executive leaders and business initiatives
  • Improved employee satisfaction scores through superior conflict resolution and problem-solving skills
  • Developed and implemented office management procedures to increase training team productivity and accuracy
  • Managed facility service coordination: office supplies, vendors, non-lab equipment, space planning, and office expansion efforts
  • Ensured office and operations security by maintaining security access database, file keys, access cards, and office keys
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of the office environment.

Community Service Coordinator

Massachusetts Service Alliance, Commonwealth Corps
06.2017 - 06.2018
  • Completed more than the minimum hour commitment of 750 hours during 10.5-month service term
  • Identified gaps in current services and developed relationships with potential providers, including charitable organizations, schools, and government agencies(The Waltham Boys and Girls Club, The Waltham
  • Public Schools, Waltham Partnership for Youth, and Recreation
  • Department) during the regular programming
  • Developed productive working relationships with churches, schools, government agencies, and charitable organizations
  • Developed programs and monitored effectiveness against individual participant needs
  • Conducted community workshops to promote different programs and educate the public on available services.

Education

Master of Science - Global Health Policy and Management

Brandeis University
Waltham, MA
05.2020

Bachelor of Arts - Health, Science, Society, and Policy, Legal Studies and Social Justice Social Policy

Brandeis University
Waltham, MA
05.2019

Skills

  • MS Office (Excel, Word,
  • PowerPoint)
  • Records Management
  • Organizational Leadership
  • Professional Relationships
  • Team Goals
  • Constructive Feedback
  • Confidentiality and Discretion
  • Social Media Knowledge
  • HR Support
  • Corporate Branding
  • Flexible and Adaptable
  • Multitasking Abilities
  • Cultural Awareness

Languages

French
Native or Bilingual

Timeline

Organizational Development Manager

Waltham Boys And Girls Club
04.2023 - Current

Administrator, Technical Operations Administrative Assistance

Ultragenyx, Pharmaceutical
03.2022 - 03.2023

Business Office Manager

Ultragenyx Pharmaceutical
09.2021 - 03.2022

Marketing Manager

Wilson's Diner
01.2019 - Current

Community Service Coordinator

Massachusetts Service Alliance, Commonwealth Corps
06.2017 - 06.2018

Master of Science - Global Health Policy and Management

Brandeis University

Bachelor of Arts - Health, Science, Society, and Policy, Legal Studies and Social Justice Social Policy

Brandeis University
VICTORIA FILS-AIME