VICTORIA FONTAINE
Cumberland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant
Merrimack College
08.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Helped promote events and activities on campus to all students
- Worked with students on campus to help them with their clubs and organizations through supplying packages needed, and money needed.
- Kept office supplies well organized and sufficiently stocked.
Server
Chapel Hill Assisted Living
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables in the assisted living simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Maintained clean and organized dining areas to uphold hygiene standards.
- Communicated and built relationships among the elderly who live in the assisted living.
Babysitter
Mary Jannetta
01.2021 - Current
- Cared for child and assisted with bottle feeding, meals, diaper changes, and bedtime
- Effectively entertained and engaged two children from infancy to early childhood
- Evaluated the children for any concerning issues and communicated them with parents
Certified Nursing Assistant
Genesis Health Care Corporation
03.2023 - 09.2023
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
- Assisted residents with bathing and dressing to promote personal hygiene
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
Information Desk Greeter
The Miriam Hospital
08.2021 - 04.2023
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments
- Welcomed visitors entering establishment to determine nature and purpose of visit
- Maintained reception area to provide consistently safe, hazard-free environment for visitors, families, and vendors
- Managed difficult interactions with a calm and courteous approach and redirected to appropriate managers when appropriate
Education
Bachelor of Science - Nursing
Merrimack College
North Andover, MA05-2027
High School Diploma -
Cumberland High School
Cumberland, RI06-2023
Skills
- Customer service
- Positive attitude
- Time management
- Organizing and categorizing
- Professional and mature
Certification
- Certified Nursing Assistant (RI)
- BLS CPR Certified
Timeline
Office Assistant
Merrimack College
08.2024 - Current
Server
Chapel Hill Assisted Living
05.2024 - Current
Certified Nursing Assistant
Genesis Health Care Corporation
03.2023 - 09.2023
Information Desk Greeter
The Miriam Hospital
08.2021 - 04.2023
Babysitter
Mary Jannetta
01.2021 - Current
Bachelor of Science - Nursing
Merrimack College
High School Diploma -
Cumberland High School
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