Summary
Overview
Work History
Education
Additional Information
Timeline
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VICTORIA FRAZIER

VICTORIA FRAZIER

Gilmer,TX

Summary

An accomplished professional with 25+ years of strong leadership, analytical and creative problem-solving skills. A proficient communicator able to explain complex concepts to diverse groups. A self-motivator attentive to detail and high standards. A team player with integrity.

Overview

29
29
years of professional experience
4
4
years of post-secondary education

Work History

Owner/Operator

QUICKFISH CUSTOM APPAREL & PROMOTIONS
09.2011 - Current
  • Manages day-to-day business operations.
  • Provides exceptional customer service, addresses issues promptly to ensure customer satisfaction and repeat business.
  • Establishes strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices
  • Enhances operational efficiency and productivity by overseeing vendor accounts, and cost of goods.
  • Works directly with customer to design and create custom designs and/or logos.
  • Consults with 1000s of customers to assess project needs and propose optimal solutions.
  • Created foundational processes for business operations.
  • Keeps all building areas and equipment functional and well-organized to promote production optimization.

Manager/Designer

SPECIAL TEE'S
06.2009 - 09.2011
  • Managed day-to-day business operations.
  • Obtained project approval of 100s of clients.
  • Created 100s of logos for startup and established businesses/organizations.
  • Built strong vendor relationships to facilitate favorable pricing on required materials and equipment.
  • Oversaw project requirements to craft workflows to meet customer's time and budget constraints.

Owner/Consultant

STREAMLINE CONSULTING
01.2008 - 01.2010
  • Implemented Electronic Transaction Feed (ETF) of automatic daily load scheduling for trucking company, resulting in more efficient and accurate billing to customer, and a 90% reduction in manuel entry time.
  • Enhanced operational efficiency and productivity by updating unit tracking system.
  • Collaborated with suppliers to improve logistical operations company wide.

Admissions/Customer Marketing Associate

THE BROOK HILL SCHOOL
01.2006 - 01.2008
  • Created, maintained, and analyzed enrollment data directly reported to Admissions Director.
  • Received and maintained over 200 student admission and testing records annually.
  • Collaborated with Director to increase revenue and student retention.
  • Crafted and conducted personal and group tours of facilities, promoting enrollment of both day and boarding students and new employee orientation.
  • Communicated directly with potential clients worldwide.

Licensed Insurance Agent

AFLAC
11.2004 - 01.2006
  • Established and implemented marketing strategies to increase new business.
  • Created strategies designed to educate business owners of programs that enhanced, replaced, or created employee packages.
  • Collaborated on new marketing strategies of new product releases.
  • Leveraged knowledge of company insurance products and services to better advise employees of options.
  • Partnered with over 70% of new business leads resulting in "Overall Associate of the Year" as a rookie.
  • Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
  • Established trust with clients through transparent communication regarding policy costs, coverages, and exclusions, available upon request.
  • Mentored new team members in sales techniques, product knowledge, and regulatory compliance to improve overall team performance.

Senior Project Manager

TRANE / AMERICAN STANDARD
05.1995 - 01.2004
  • Oversaw multiple projects using the Joint Application Development (JAD) methodology.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
  • Collaborated with customers and senior leaders on progress and roadblocks.
  • Acquired proficiency in Demand Flow Replenishment system
  • Developed applications to operate in conjunction with a standard manufacturing operations software package.
  • Managed team responsible for supporting residential HVAC manufacturing systems in all US and Mexico manufacturing plants.
  • Oversaw multiple hardware and software replacement projects for both marketing & sales and manufacturing sites.
  • Created and presented user training for multiple manufacturing and marketing & sales applications.

Education

Bachelor of Science - Computer And Information Sciences

University of Texas At Tyler
Tyler, TX
08.1993 - 05.1995

Some College (No Degree) - Computer Science

Tyler Junior College, Tyler, TX
Tyler, TX
06.1992 - 07.1993

Some College (No Degree) - Occupational Therapy

Texas Woman's University
Denton, TX
08.1987 - 05.1988

Additional Information

  • Created and chaired a 501(c)3 nonprofit organization, to enrich and support local youth in the county involved in agricultural endeavors.
  • Served on Board of Directors for local nonprofit equine rescue facility. Collaborated on the planning and implementation of fundraising events and community programs.
  • Served in leadership positions on many community committees.
  • Has an appreciation of multiple cultures from living abroad and world travel.

Timeline

Owner/Operator

QUICKFISH CUSTOM APPAREL & PROMOTIONS
09.2011 - Current

Manager/Designer

SPECIAL TEE'S
06.2009 - 09.2011

Owner/Consultant

STREAMLINE CONSULTING
01.2008 - 01.2010

Admissions/Customer Marketing Associate

THE BROOK HILL SCHOOL
01.2006 - 01.2008

Licensed Insurance Agent

AFLAC
11.2004 - 01.2006

Senior Project Manager

TRANE / AMERICAN STANDARD
05.1995 - 01.2004

Bachelor of Science - Computer And Information Sciences

University of Texas At Tyler
08.1993 - 05.1995

Some College (No Degree) - Computer Science

Tyler Junior College, Tyler, TX
06.1992 - 07.1993

Some College (No Degree) - Occupational Therapy

Texas Woman's University
08.1987 - 05.1988

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VICTORIA FRAZIER