Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Gaillard

Vauxhall,NJ

Summary

Dynamic Child Care Counselor with extensive experience at Bonnie Brae, skilled in behavioral management and emotional support. Proven ability to implement trauma-informed care and facilitate problem-solving discussions, enhancing children's safety and well-being. Committed to fostering positive development through engaging activities and effective communication within multidisciplinary teams. Focused on promoting intellectual, emotional, and social development in children. Strong ability to communicate effectively with parents to align on care goals and expectations. Compassionate professional in childcare with proven ability to efficiently manage and complete tasks, ensuring both safety and engaging learning environments. Possess specialized skills in early childhood development, behavior management techniques, and activity planning. Excel at communication, empathy, and patience, fostering positive relationships with children and parents alike.

Overview

6
6
years of professional experience

Work History

Child Care Counselor

Bonnie Brae
Basking Ridge, NJ
01.2025 - Current
  • Organized and supervised educational, recreational, and social activities for the children.
  • Implemented behavioral management techniques when necessary to ensure safety of all involved.
  • Ensured that all safety regulations were followed while on duty.
  • Attended professional development workshops related to childcare industry standards.
  • Provided emotional support for children dealing with difficult personal issues or family problems.
  • Developed age-appropriate activities and monitored children's choice time.
  • Observed the behavior of children and reported any unsafe behaviors to the supervisor immediately.
  • Facilitated group discussions between peers to promote problem solving skills.
  • Trained in de-escalation strategies, conflict resolution, and trauma-informed care to support compliance with state regulations and facility policies.
  • Collaborate with psychiatric, clinical, medical, and education professionals.

Server

Buffalo Wild Wings
Parsippany, NJ
08.2023 - 01.2024
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.

Bartender/Server

TGI Fridays
Springfield, NJ
11.2020 - 08.2023
  • Assisted in setting up the bar for service shift.
  • Performed opening and closing duties including restocking supplies.
  • Provided drink suggestions to customers based on their preferences.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Developed good working relationships with fellow employees through effective communication.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Attended regular training sessions to stay updated on new products or trends.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Office Assistant

Montclair State University NJ
Little Falls, NJ
10.2019 - 03.2020
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Education

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
08-2022

Skills

  • Behavioral management
  • Child development
  • Safety regulations
  • Emotional support
  • Activity planning
  • Conflict resolution
  • Crisis intervention
  • Time management
  • Observation skills
  • Problem solving
  • Team collaboration
  • Trauma-informed care
  • Effective communication
  • Child safety awareness
  • Observation and assessment
  • Documentation and record keeping
  • Positive reinforcement
  • Professionalism and ethics
  • Task prioritization
  • Child development support
  • Special needs experience

Timeline

Child Care Counselor

Bonnie Brae
01.2025 - Current

Server

Buffalo Wild Wings
08.2023 - 01.2024

Bartender/Server

TGI Fridays
11.2020 - 08.2023

Office Assistant

Montclair State University NJ
10.2019 - 03.2020

Bachelor of Arts - Psychology

Montclair State University