Victoria Godfrey

Cashier, Server, Closer

Chitter Chatter Ice Cream

Toledo, OH

06.2022 - Current

Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Issued receipts, refunds, credits or change due to customers.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Learned roles of other departments to provide coverage and keep store operational.
Maintained work area and kept cash drawer organized.
Built and maintained productive relationships with employees.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Provided excellent customer service to ensure satisfaction.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Worked closely with lenders to ensure timely closings.