Victoria Gomez
Ochlocknee,GA
Summary
Dynamic Team Lead with a proven track record at Fresh Frozen Foods, enhancing workflow efficiency through strategic process improvements and effective coaching. Bilingual and skilled in operations management, I foster collaboration and motivate teams to exceed performance goals, ensuring adherence to safety protocols and elevating overall productivity.
Diligent [Desired Position] with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2022
2022
years of professional experience
Work History
Team Lead/Shift Supervisor
Fresh Frozen Foods
Thomasville, GA
- Led team to achieve operational goals and improve workflow efficiency.
- Implemented training programs, enhancing team performance and skill development.
- Fostered communication between departments, promoting collaboration and teamwork.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Bilingual
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Oversaw daily operations, ensuring adherence to safety protocols and company standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that increased workflow efficiency and reduced downtime.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Sanitation
Assistant Store Manager
Dollar Tree
Cairo, Ga
- Assisted in daily operations by coordinating staff schedules and managing inventory levels.
- Supported team in achieving sales targets through effective product displays and merchandising strategies.
- Learned customer service protocols to enhance guest experiences and resolve inquiries efficiently.
- Participated in training sessions to develop knowledge of store policies, procedures, and safety standards.
- Assisted in processing shipments and stock replenishment to optimize product availability on the sales floor.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Production
F P L Food LLC
Thomasville, GA
- Identified and fixed issues during phases of production.
- Machine Operator
- Bilingual
- Packaging
Receptionist
Sowega Cotton Gin
Hartford, Al
08.2019 - 12.2021
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Collaborated with team members to resolve client inquiries, improving customer satisfaction levels.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Weighing semi trucks in and out
- Bilingual
- Send truck drivers out to pick up modules or round bales
- Inventory
- Post checks for seed trucks
- Weigh bales for the warehouse
Receptionist
Western Motel
Thomasville, GA
10.2012 - 07.2018
- Greeted and assisted visitors, providing a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for office staff, enhancing organizational flow.
- Maintained reception area cleanliness and organization, promoting professionalism in the workspace.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Lincoln Academy High
TexasSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Operations management
- Production monitoring
- Relationship building
- Deadline management
- Teamwork and collaboration
- Team supervision
- Team motivation
- Leadership
- Multitasking
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Sowega Cotton Gin
08.2019 - 12.2021
Receptionist
Western Motel
10.2012 - 07.2018
Team Lead/Shift Supervisor
Fresh Frozen Foods
Assistant Store Manager
Dollar Tree
Production
F P L Food LLC
High School Diploma -
Lincoln Academy High