Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Gonzalez

Georgetown,TX

Summary

Dynamic leader with a proven ability to foster collaboration and cultivate an engaged, empowering work culture. Expertise in building and maintaining strong relationships with diverse stakeholders, ensuring effective communication and teamwork in fast-paced environments. Committed to driving organizational success through innovative problem-solving and strategic partnerships.

Overview

8
8
years of professional experience

Work History

At Home Program Operations Manager

Action Behavior Centers
04.2024 - Current
  • Drove operational success by managing KPIs, clinic budgets, and team performance.
  • Lead, engaged, and retained a team of 60 + professionals delivering exceptional clinical care to 50+ patients. Supported teammates through evaluations, corrective actions, development plans, and team celebrations.
  • Completed Environment of Care checks in families homes to ensure safety and cleanliness standards for in home teammates.
  • Worked alongside a Clinical Director, Regional leadership, Clinic Admissions Associate, and BCBA's to ensure the health of our families, patients, and teammates

Clinic Admissions Associate

Action Behavior Centers
10.2022 - 04.2024
  • Assisted 100+ families with admissions packet and served as first point of contact throughout admissions process.
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Led 10+ tours of facility for potential clients and families to highlight features and benefits of membership.
  • Responsible for the day-to-day administrative functions for busy clinics such as document management, keeping track of people + things, and internal + external communication with referral sources
  • Handled various marketing + admissions tasks to support the work of the operations manager and clinical leadership Embodied company core values (Learning, Team, Excellence, Caring, + Fun!) and a cultural role model for teammates

Registered Behavior Technician

Action Behavior Centers
05.2022 - 10.2022
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved 10+ client's behavior by implementing individualized ABA therapy plans and tracking progress.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

FAC Teacher-Forest Creek Elementary

Round Rock ISD
08.2021 - 05.2022
  • Developed strong relationships with 17 students, their parents, and many colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

PEAR Teacher

Double File Trail Elementary
08.2019 - 05.2021
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Used Conscious Discipline to reinforce positive behavior and redirect negative behavior in the classroom
  • Attended monthly staff training sessions.
  • Created and managed 17 IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

ECSE Teacher

Gattis Elementary
08.2018 - 05.2019
  • Works with 3-5-year-old students with a variety of special educational needs.
  • Plan/Implemented lessons according to students’ goals and objectives.
  • Participated in RRISD Required Professional Development Gattis Elementary, Round Rock, TX PPCD/TWC Long Term Substitute.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Attended monthly staff training sessions.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

ECSE/TWC Long Term Substitute

Great Oaks Elementary
12.2017 - 03.2018
  • PPCD/TWC Long Term Sub.
  • Worked with 3-5-year-old students with a variety of special educational needs.
  • Planned/Implemented lessons according to students’ goals and objectives.
  • Participated in RRISD Required Professional Development.

Education

Bachelor of Science - Level Special Education

Texas State University
San Marcos, TX
12-2017

Skills

  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Staff training

Timeline

At Home Program Operations Manager

Action Behavior Centers
04.2024 - Current

Clinic Admissions Associate

Action Behavior Centers
10.2022 - 04.2024

Registered Behavior Technician

Action Behavior Centers
05.2022 - 10.2022

FAC Teacher-Forest Creek Elementary

Round Rock ISD
08.2021 - 05.2022

PEAR Teacher

Double File Trail Elementary
08.2019 - 05.2021

ECSE Teacher

Gattis Elementary
08.2018 - 05.2019

ECSE/TWC Long Term Substitute

Great Oaks Elementary
12.2017 - 03.2018

Bachelor of Science - Level Special Education

Texas State University

Similar Profiles

CREATE PROFILE