Victoria Gonzalez
Katy,TX
Summary
Motivated business management graduate with strong problem-solving, time management, and communication skills. Experienced in fast-paced environments requiring efficiency, teamwork, and attention to detail. Adept at stock management, sorting accuracy, and maintaining workplace safety. Proficient in Microsoft Word, Excel, and PowerPoint, with a strong desire to learn and grow in new roles. Seeking an opportunity to contribute to a dynamic team and gain valuable industry experience.
Overview
7
7
years of professional experience
Work History
Retail Associate
Amazon
12.2025 - Current
- Customer Assistance: Helping customers with orders, questions, and problem-solving at Locker+ or Fresh stores.
- Order Management: Receiving, picking, stowing, and processing returns for customer orders.
- Site Operations: Opening/closing Locker+ sites, managing stock, and ensuring displays are stocked.
- Technology Use: Using smartphones and handheld devices for scanning and tracking.
- Physical Tasks: Lifting up to 49 lbs, standing/walking for hours, and moving items with carts/dollies
Amazon Sortation Associate (Seasonal)
Amazon Sortation Warehouse
11.2023 - 01.2024
- Efficiently supported warehouse operations by manually loading, unloading, and palletizing packages.
- Maintained a safe work environment through proper handling of packages and equipment.
- Ensured smooth operations by moving pallets and packing materials to designated storage areas.
- Increased productivity by collaborating with team members to meet deadlines.
- Performed sorting, scanning, and stacking to optimize workflow.
Sales Associate
A’gaci
08.2018 - 05.2020
- Customer Service: Greeting customers, answering questions, and helping them find products.
- Sales & Product Knowledge: Recommending products, upselling, and explaining features or promotions.
- Stocking & Merchandising: Organizing shelves, restocking inventory, and maintaining a neat store appearance.
- Problem-Solving: Addressing customer complaints or concerns professionally.
Education
Bachelor - Business Management
University of Houston - Downtown
Houston, TX12-2024
Skills
Sorting Accuracy & Organization
Workplace Safety & Compliance
Stock Management & Inventory Control
Leadership & Team Collaboration
Time Management & Efficiency
Planning, Budgeting & Decision-Making
Customer Service
Microsoft Word, Excel, and PowerPoint
Timeline
Retail Associate
Amazon
12.2025 - Current
Amazon Sortation Associate (Seasonal)
Amazon Sortation Warehouse
11.2023 - 01.2024
Sales Associate
A’gaci
08.2018 - 05.2020
Bachelor - Business Management
University of Houston - Downtown