Victoria Goolsby
Summary
Highly adaptable and dedicated professional with a diverse background spanning education, patient caregiving, ministry leadership, restaurant management, and Applied Behavior Analysis (ABA) therapy. Proven track record in effectively leading teams, coordinating volunteer efforts, and driving organizational success across multiple sectors. Skilled in fostering positive relationships, optimizing operational efficiency, and implementing evidence-based strategies to enhance behavioral outcomes. Adept communicator known for collaborative teamwork and delivering exceptional service in all endeavors. Passionate about continuous growth and eager to leverage my diverse skills and leadership experience to tackle new challenges and achieve excellence in every opportunity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Invo HealthCare | Progressus Therapy
2019.08 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Observers and collects daily and weekly behavior assessments through several forms of data including partial, whole, and momentary interval recordings, antecedent -behavior-consequence, and functional behavior assessments.
- Supported students in achieving their goals through consistent data collection and analysis.
- Collaborates with school leaders, staff, and parents to help students with a variety of developmental delays, disabilities, or challenging behaviors achieve success in their learning environment and at home.
- Works closely with the BCBA and on-site therapist to help students make progress socially and with challenging behaviors-in their home and school setting.
- Motivates students to reach goals and supported each through difficult situations and transitions.
- Conducts lessons and counsels students to bring awareness of problems, deal with crisis situations and develop action plans.
- Maintained accurate records, contributing to the overall success of treatment plans.
- Helps teach important social, play and basic life skills such as personal hygiene management, and approbate touch.
- Established rapport with students, fostering trust and positive relationships that facilitated learning opportunities.
- Effectively managed challenging situations by employing de-escalation techniques as needed for student safety and wellbeing.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Director of Youth Ministry
Eagle Lake Assembly Of God
2019.07 - 2022.08
- Recruited, trained, and supervised a team of volunteers
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Managed social media and other communication channels to engage the community and keep them informed of upcoming events.
- Collaborated with youth pastors to establish program objectives and achieved outcome goals by devising effective strategies.
- Gathered feedback from participants, parents, staff members regularly to identify areas for improvement
- Partnered with local organizations and schools to expand access to social and community services.
- Increased youth retention rates through consistent follow-up with families
- Developed and led youth programs, workshops, and retreats that promoted personal growth and spiritual development
- Prepared, coordinated and distributed information about yearly, monthly, and weekly schedule of activities and classes.
- Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues.
- Organized community outreach events to raise awareness of available programs and activities
Children's Ministry Director
Champions Church
2013.09 - 2019.07
- Recruited, trained, and supervised a team of volunteers
- Conducted regular training sessions and provided ongoing support to enhance volunteer effectiveness and leadership
- Communicated regularly with parents through newsletters, meetings, and social media to keep them informed and engaged.
- Developed and implemented curriculum and lesson plans that fostered spiritual growth and understanding.
- Managed and scheduled all annual events, camps, and fundraising efforts for the children's' department.
- Monitored and managed children's ministry budget and resources.
- Sought out and secured donations to support ministry activities
- Collaborated with church leadership to align children's ministry goals with overall church vision.
- Contributed to the development of church-wide initiatives and outreach programs.
- Provided pastoral care and counseling to children and families through school and home visitation
- Used a variety of teaching techniques to encourage student engagement, critical thinking and discussion
Elementary School Teacher
Whitestone Academy
2017.07 - 2019.06
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Conducted small group and individual classroom activities with students based on differentiated learning needs to ensure all students are learning at full potential.
- Fostered a classroom environment conductive to learning and promoting excellent student engagement
- Communicated and maintained ongoing communication with parents and guardians, regarding student progress, behavior
- Observed and assessed student performance
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students understanding of various subjects.
- Met with parents to review Individualized Education Plans for at-risk students.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Designed and presented lesson plans in all academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
- Participated in after-school tutoring programs, offering individualized support for students struggling academically.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Patient Care Technician
Comfort Keepers Home Care
2015.12 - 2017.10
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Served as a reliable resource for patients families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Documented patient information and care activities
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Restaurant Manager
Pancake House Cafe
2013.07 - 2015.07
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
Education
Bachelor of Arts - Criminal Justice
Polk State College
Winter Haven, FL05.2026
Associate of Arts - Eduction
Polk State College
Winter Haven, Fl2014
Skills
- Sign Language
- Customer Service
- Customer Relations
- Staff Supervision
- Schedule Management
- Direct Patient Care
- Classroom management
- Curriculum Development
- Teaching, tutoring and counseling
- Special Needs Students
- Social Skills Development
- Data Collection
- Time Management
- Behavioral assessment
- Testing proctor
- Applied Behavior Analysis
Certification
Completed 40+ hours of online and hands-on training, along with the test to obtain my credentials as a Registered Behavior Technician. Certified by the Behavior Analyst Certification Board.
Languages
sign language
Native or Bilingual
Timeline
Registered Behavioral Technician
Invo HealthCare | Progressus Therapy
2019.08 - Current
Director of Youth Ministry
Eagle Lake Assembly Of God
2019.07 - 2022.08
Elementary School Teacher
Whitestone Academy
2017.07 - 2019.06
Patient Care Technician
Comfort Keepers Home Care
2015.12 - 2017.10
Children's Ministry Director
Champions Church
2013.09 - 2019.07
Restaurant Manager
Pancake House Cafe
2013.07 - 2015.07
Bachelor of Arts - Criminal Justice
Polk State College
Associate of Arts - Eduction
Polk State College
Completed 40+ hours of online and hands-on training, along with the test to obtain my credentials as a Registered Behavior Technician. Certified by the Behavior Analyst Certification Board.
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